Hudson RPO

Responsible to lead multiple RPO programs.  Work in an efficient, high quality, timely, cost effective manner, using a continuous improvement approach. 

Job Responsibilities

•	Oversee the budget and forecasting for multiple accounts.
•	Resolve complex client and internal issues to provide the most cost-effective, deliverable solutions
•	Liaison between Hudson RPO and the client stakeholders
•	Identify and monitor recruitment metrics to assess recruiting effectiveness in hiring cycle time, competitive hiring measures and new hire engagement.
•	Coach and train the recruiting team
•	Lead Quarterly Business Reviews
•	Participate in bids and the implementation of new accounts

Sr. Client Delivery Manager

ManpowerGroup

Responsible to manage the full cycle recruitment processes and performance of recruitment team to ensure the delivery of exceptional service to our candidates and clients. 

Job Responsibilities

- Utilize system metrics to drive recruitment results
- Act as the liaison between Manpower and the client stakeholders
- Monitor day-to-day operations of the recruiting team, ensuring efficient flow of recruitment, scheduling and onboarding processes in a high volume, constantly changing priority environment
- Coach and train on recruiting best practices, processes and technologies
- Ensure alignment between client demands and delivery
- Work collaboratively with the client to ensure that goals are met and that processes are carried out with efficiency
- Leverage knowledge of role design and market intelligence to influence and advise clients on talent needs and recruitment strategy
- Implement the execution of program-specific KPIs and consult the business on opportunities for technical and strategic process improvements and efficiencies
- Oversee quality of delivery and service team and mitigate risks to account health and client satisfaction.

Program Delivery Lead

Allegis Global Solutions

Manage all recruiting-related activities, equipping recruiters with the most effective tools to approach the hiring process, tracking recruiting metrics to identify the best strategies and areas of improvement, and forecasting future talent needs and ensuring recruiting teams are able to meet those goals.


Job Responsibilities

•	Responsible for managing the following functional areas: Recruiters, Manage Assignments, Metrics, Time & Expense, Reporting, and Auditing
•	Liaison between AGS and the client for all operational activities.
•	Work with Program Director to develop and deliver business.
•	Allocate and adjust workload of recruitment team.
•	Determine performance goals and Expected Business Results
•	Training and mentoring of Operational team members.
•	Assure adherence to Program processes and procedures.
•	Risk management for all Operational activity.
•	Assure proper documentation by Operations team
•	Analyze business information to identify issues or trends. 
•	Develop and implement solutions to operational-related delivery issues.
•	Point of escalation for recruitment delivery issues. 
•	Coordinating leadership and Customer involvement for problem resolution and or/critical decision making. 
•	Managing the background process
•	Create, implement, or modify current processes to streamline and drive better results

Recruitment Operations Manager

Responsible for the overall daily management of all open positions for designated functional areas of the client’s organization. This includes the client relationships, driving the recruitment processes and the full lifecycle management of open positions, recruiting for designated roles where appropriate, interviewing candidates who are finalists for the role, managing the candidate experience, extending offers and closing candidates. 

Job Responsibilities

•	Manage a team of Client Recruitment Specialists and Recruitment Coordinators.   
•	Act as liaison between Allegis Global Solutions, the client and candidates.
•	Provide consultative guidance on process improvement and effective staffing/hiring techniques to hiring managers and HR contacts and advise those key stakeholders of recruitment issues and process improvement recommendations.
•	Partner with the client HR population on all related recruiting issues, ensure issues are escalated and resolved appropriately and in a timely manner.
•	Provide high level quality staffing support to client organization.
•	Where necessary, recruit candidates utilizing sources such as LinkedIn, Indeed, CareerBuilder and other social networking sites.
•	Proactively network and seek out the right candidates in an expeditious manner.
•	Educate and guide team members in the successful utilization of various recruiting methodologies, e.g. Applicant tracking system database, employee referrals, internal job posting, industry referrals, networking, web and personally leverage those resources when recruiting.
•	Manage the relationships with third party agencies to ensure quality, control, and cost maintenance.

Recruitment Relationship Manager

DXC Technology

Manage Sourcing activities for the Workplace Global Delivery Network.  My daily operations consist of managing headcount, sourcing positions, and implement new processes. 

•	Drive effective sourcing activities to lower cost
•	Utilize vendor management tools such as Beeline
•	Create requisitions via Taleo and Workday
•	Streamline current and new processes to efficiently produce results
•	Manage the highest headcount level in my organization
•	Consistently exceed expectations of management

Human Resources Senior Professional

Lead the sourcing activities for the Client & Business, Management and Service Management capabilities.  Familiar working with senior-level executive management and well versed in translating corporate initiatives and organizational goals into actions.  My goal was to reduce increased headcount by finding resources internally. If resources could not be found internally I would work with recruiting to bring in an external resource. Staffing responsibilities include placing resources in job growth opportunities, staff new business wins/pursuits and find at-risk employees a new role. 

Responsibilities/Achievements:

•	Provide growth opportunities for Executive Management
•	Place at-risk resources into new roles so they can continue to support CSC without losing their job
•	Create Monthly forecasting reports
•	Staffed positions with low cost center employees in 8 World Sourcing locations to drive low costs to the clients
•	Collaborated with Managers, Directors, and Vice Presidents to develop resource plans according to corporate strategic goals
•	Facilitated Sourcing Strategy meetings with project teams, hiring managers and recruiters to clarify position requirements, properly align stakeholder expectations, discuss future needs, and establish projected start dates  
•	Create and manage requisitions in Taleo
•	Streamlined subcontractor and new hire approval process, eliminating past-due approvals and reducing overall approval time by 50%
•	Institutionalized process for retaining at-risk employees through improved resource management procedures
•	Individually recognized by peers and management as an over achiever on business initiatives

Sourcing Manager

Managed sourcing activities within the Global Solutions & Technology organization.  My role was the liaison between Global Solutions & Technology, Recruiting, Human Resources and the India Low Cost Center.  My goal was to execute global initiatives, reduce costs and support the overall staffing needs of the organization.

Responsibilities/Achievements:

•	Monitored and reported staffing levels
•	Developed metrics to report headcount turnover
•	Deployed an offshore plan set by Executive Management
•	Analyzed roles within Global Solutions & Technology to determine if they were able to be staffed offshore
•	Successfully implemented metrics based resource management reporting

GST Resource Manager

ADE Project Manager

I'm a Sr. Client Delivery Manager who designs and supports recruitment strategies as part of an RPO solution. Throughout my career I have partnered with senior leaders at Fortune 500 companies down to start ups, providing them with the right talent for their organizations.  I've managed accounts such as TikTok, PayPal, DXC Technology, Comcast, Primark, Amagi, Bakkt, and Wabtec.

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