Commonwealth Bank

Hired to create an example of how engineering should be done at the bank. It required a cultural shift, upskilling the team, process changes, building tools, and infrastructure, not just in testing, but development as well. I both learned and taught TypeScript, SST.dev, Micronaut, AWS Lambdas, etc.

That while under constant pressure to conform to the status quo to comply with corporate standards.
* Shifted the team from working in functional silos to a team of T-shaped engineers. Software engineers now update specifications, write e2e tests, and deploy their changes.
* Successfully coached software and test engineers how to write better application and test code that is also easier to write and maintain with example PRs and via code reviews, in frameworks where engineers had far more experience.
* Created the bank’s first ephemeral test environments, isolated tests run for every PR in isolated test environments.
* Reduced average CI/CD time and cost by 50% through pipeline optimizations.
* Replaced hours of hand-capturing screenshots and logs saved in Word files per release, with an automated test suite running on GitHub Actions.
* Reduced time to find relevant logs for a failed request from 10s of minutes to seconds.

Staff Quality Engineer

Octopus Deploy

I’ve built a new SRE team and we've saved >500k/year while improving the performance, reliability and supportability of our shared internal tooling and infrastructure. We enable faster and safer delivery of software to our users. 

We cover CI/CD infrastructure and release management tooling. We also consult on software quality-related areas including testing and incident management.

Engineering Manager

Equal Experts

BIG W hired Equal Experts to uplift their engineering capabilities, enabling them to replace their existing legacy systems with a new event-driven microservices architecture.

Within BIG W, I coached testers, automation engineers, and their leads. Within my squad, I coached engineers on modern testing practices.
* Halved the manual testing cycle using Serenity BDD in Java using Selenium WebDriver, visual regression tests in JavaScript using Percy and TestCafe, and Lighthouse CI on Jenkins on AWS.
* Led the creation of a performance test suite using Gatling in Scala to test in minutes not days.
* Presented a series of talks for 200+ quality engineers and managers across Woolworths.

Test Architect

SiteMinder

Successfully stabilised and retained a development team of 16 that was at risk of leaving due to low morale and the departure of their engineering manager. Improved morale and engagement, I:
* Renegotiated roadmap for clear prioritization and realistic delivery dates
* Repaired relationships with PMs through better communication and delivery
* Reduced organizational risk through team cross-training and better work allocation
* Supported engineers with 1:1s (every 1-2 weeks), coaching, mentoring, career conversations, performance and promotion reviews.

Improved engineering practices company-wide:
* Led initiatives to improve the company’s organisation’s engineering culture, e.g implementing postmortem processes.
* Created and deployed company-wide test automation strategy and testing standards
* Drew together a new quality organization with 10 testers to increase cross-training, development and to work on cross-team efforts. Hired 4 quality engineers.

Successfully led testing of and helped coordinate deployment of a multiyear companywide authentication and authorization platform critical to the company’s growth plans.

Canva

* Championed an initiative to reduce the time for ideas to reach production from months to days using a change management process: identified an opportunity, created a shared vision across QA and Infrastructure, aligned goals and started projects to improve the cycle time.
* Reduced the build and test times while improving AWS costs using Terraform for BuildKite CI on EC2 and AWS CloudWatch.

Senior Engineer (Developer Efficiency)

Google

* Responsible for the delivery (coordinating feature development, testing, building, release approvals and rollout) of the Google Drive Android app (> 1 Billion stalls, >100M monthly users). 
* Supported the testing and releases of Google Slides, Sheets and Docs.
* Managed QA across Sydney and Hyderabad (6 QA testers).
* Shift right testing - monitored analytics, bugs, support issues, reviews, user feedback and other metrics to determine rollout speed and identify product priorities for the engineering team.
* Designed and implemented test and release processes, coordinated and controlled rollout of new features. Coached engineers to write better automated tests, run experiments and write test plans.

For Google Maps' transit backend - acted as a technical product manager by leading the identification, design and implementation of projects to improve product quality and developer productivity. Led and worked with two engineers to extend/deploy/create frameworks for our continuous delivery system and write debugging tools. Also performed vendor selection, writing SoW and managed a testing contractor.

Test Engineer and Release Manager

TestLogistics

Technical Test Consultant

Commonwealth Bank of Australia

Senior Test Analyst

Object Trading

Manual and automated testing of pricing and trading systems
* Tested connections to most major derivative and some equity exchange (CME, CBoT, EUREX, ICE, SFE, IDEM, MEFF, ISE, XETRA, ML, HKFE, SGX, TSE, OSE, etc)
* FIX API testing
* Test automation
* Test tool development  - wrote testing tools for testing proprietary and FIX based protocols

Other:
* Technical support - Phone/email 
* Documentation writer
* Account management

Senior Test Engineer

Citect

* Identified waste in test documentation processes, created and led a project to apply lean ideas for our processes to improve productivity
*  Project/development leads for automated daily build tests and test management system/database
*  Project leads for network simulation software
*  Tested internationalisation, globalisation, web services, distributed servers, wireless Pocket PC clients, Programmable Logic Controller drivers and APIs
*  Designed, developed and verified testing tools to examine software stability, scalability, reliability and performance; including test data generators for stress and data integrity testing
*  Profiled and optimised memory and processor usage of distributed testing and production code
*  Specified, purchased and commissioned resources as required, developed testing procedures, maintained testing infrastructure and trained staff

Test Automation Engineer

I’m working to make a real difference. I’m an engineering leader passionate about helping companies work better, so they can better improve the lives of those working there and the customers they serve.
 
We owe those we work with to help them do the best work of their lives. We spend so much time there that we should all be proud of what we achieve each day.
 
My experiences cover small startups, scale-ups and enterprises, including Google, Canva and CBA. I love technology, working in the bigger picture and helping those around us.

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