Fujitsu

Enterprise Solutions Director

NetSuite

Technical Consulting Solution Director

Deloitte UK

Manager

CRF Health

Netsuite Specialist

•	Responsible for end to end SuiteFlex solutions, encompassing overall technical design, architecture, implementation, training and support of complex, integrated, enterprise wide technical solutions for Netsuite's mid-market and large corporate customer base
•	Key technical consultant on enterprise projects
•	Establish measurable criteria concerning deliverability, performance, maintenance, design and costs
•	Work across the all Industries within Professional Services customizations to create solution implementation design and resolve deployment challenges 
•	Review customer orders and plan and coordinate delivery activities 
•	Build positive and productive working relationships with customers for business growth. 
•	Analyze and troubleshoot delivery issues in a timely fashion.
•	Manage a delivery team to ensure timely and accurate customer deliveries. 
•	Oversee daily activities of delivery team and provide direction and guidance as needed. 
•	Perform resource allocations and workload assignments according to delivery requirements
•	Report delivery status to customers and develop required delivery documentations.
•	Manage relationships with onshore & offshore tech consultants
•	Assist on pre-sales opportunities such as RFP responses, proposal delivery, architecture assessments and technical qualifications..
•	Provide technical guidance and consulting to prospects and clients, helping them understand the technology and make informed decisions about their particular solution available through SuiteFlex
•	Excellent communication and interpersonal skills, acquired from working in team-oriented and client focused environments, and from dealing with all levels of management in the front, middle & back offices
•	Lead offshore resources in the implementation of technical solutions
•	Mentoring peer Netsuite consultants and analysts within the onshore team and offshore team  (based in Manila)
•	EVP Award 2010 & 2011. Nominated EVP consultant 2012, 2013, 2014, 2015

Principal Technical Consultant

StayinFront

• Senior developer &amp; technical lead on various projects, providing help and support to junior staff
• Identifying key requirements and configuring solutions to meet customer requirements
• Created and proof-read custom-written functional/technical documentation and training courses tailored to each of the client's needs.
• Experienced in presenting classroom training and providing distance learning training via web-ex lead sessions.
• Training users and administrators by translating all areas of StayinFront software into real-life situations, easing customer understanding and acceptance of the system. 
• Assisted the support team to resolve complex queries from customers.
• Lead technical teams and delegated work appropriately to team members
• Providing 3rd line system support for major clients including Roche, Cytyc, Imperbel and Schwarz.
• Responsible for maintaining and developing the StayinFront intranet.
• Main languages used for development: Visual Basic, Elk, ASP, HTML, SQL, UML, and JavaScript.

Implementation consultant

Corus

• One year Industrial placement – Worked as part of the Knowledge Based Engineering (KBE) team.
• Responsible for the management and development of databases integrated with the KBE applications and the development of complimentary web – based tools. 
• Created a log system for a more efficient way of dealing with queries regarding hardware and software problems from employees. Languages used: HMTL, ASP, VBScript and JavaScript
• Created a knowledge book documenting techniques, lessons learned, solutions and results from previous projects to be used in aiding the development of future projects

Web Designer

Strong-minded individual who is results focused, able to quickly adapt and add value to new challenges with focus towards planning and IT development of projects. Has a genuine enthusiasm and belief in using technology effectively to drive tangible business improvement. Experienced in working in teams and delivering within demanding timescales

Specialties: CRM/ERP Applications, SAAS, software development, UML, Javascript, HMTL, ASP

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