Phil Morton's Linkedin Analytics

I lead design and research teams to create better products and services for organisations by putting customers at the heart of the design process. Recently I've been leading a design and research team for Shell MarketHub, one of the largest e-commerce platforms in the world. I've also worked with the likes of PlayStation, Adobe, HSBC, Heineken, NatWest and Virgin Money. At Foolproof, I've been responsible for many aspects of team management including hiring, onboarding, training, remuneration, objective-setting, culture, knowledge management, career progression and mentoring. I have a history of developing skills in UX practitioners. I started my career as a researcher: I've conducted over 2,000 hours of face-to-face research in 14 countries around the world. My strengths 💪 Building and leading teams - Bringing people together and creating the conditions in which they can thrive. - Coaching and mentoring to develop skills in others. Listening and communicating - Empathy: understanding things from others' perspectives. - Storytelling: creating a persuasive narrative, visual thinking and writing, presenting. Improving the way things work - Spotting opportunities and envisioning a better future. - Working collaboratively, making connections, combining ideas. Being someone you can rely on - Personal organisation that lets me get things done. - Emotional self-control: I bring calm to stressful situations.