RingCentral

Rip roaringly ready to help foster the robust and ever expanding partnership ecosystem RingCentral Events team has begun to develop!

Alliance Partner Manager

Goldcast

Account Executive

Senior Business Development Representative

Business Development Representative

Hopin

MarketStar

Marin County Public Defender

•	Manage communications and processes within Public Defender department, identifying inefficiencies and suggesting improvements 
o	Operational analysis resulted in 75% increase in productivity of team
•	Streamline extensive inbound requests, analyzing value of prospective business and managing internal customer databases 
•	Oversee all tech projects, partnering directly with Information Services & Technology team to optimize and execute rollouts 
•	Lead software migration throughout office: learn new systems, train new users, and manage implementation
o	Serve as head tester to spearhead bug escalation and system enhancements
o	Also proficient in Salesforce, Slack
•	Facilitate the digital exchange of key data between the District Attorney’s office and Public Defender
o	Head up digitization project, resulting in 100% digital records for the first time across departments
•	Collaborate cross-functionally with multiple teams and departments, building relationships and creating new partnership opportunities
•	Train key stakeholders on policies, procedures, and changes in laws that impact operations; provide ongoing guidance to ensure mass understanding and adoption
•	Build outreach communications plan to influence broader community to utilize legal resources
•	Successfully lead research presentations to audiences of 75+, earning resounding positive feedback 
•	Supervise a team of six people who provide legal support for attorneys, investigators, and the 
o	public

Legal Process Supervisor

•	Managed all inbound requests, effectively connecting the community with the right internal resources
•	Owned internal and external communication, developing clear briefs, requests, and bulletins
•	Supported attorney team with file management and documentation
•	Developed a monthly scheduling system to better organize staffing, increasing productivity by 80%
•	Created and systemized new templates for more effective database management
•	Collaborated with other teams throughout the office, building strong internal network

Legal Process Specialist

•	Led as many as 50 investigations to support the legal defense team
•	Researched hard-to-find client data leveraging multiple databases and software systems  
•	Created data-driven collateral to facilitate trials in court
•	Built and maintained relationships with external agencies, fostering new opportunities for collaboration
•	Partnered with attorneys on points of law and procedure
•	Served subpoenas, demonstrating perseverance and effectiveness in completing tasks despite challenging circumstances
•	Overhauled case file cataloging, improving efficiency and speed of information discovery

Defense investigator

Concord Police Department

•	Conducted investigations and gathered evidence, demonstrating analytical skills and perseverance to find solutions even in ambiguous situations
•	Customized messaging and leveraged influential skills to extract required information from key stakeholders 
•	Created order out of chaos; inspired team and colleagues to remain calm and maintain productivity in high-stress environments
•	Collaborated efficiently with all types of roles and personalities, exhibiting integrity and empathy to build effective relationships
•	Learned, adapted, and managed multiple state, city, and federal digital databases for informational and investigative purposes
•	Analyzed reports from crime analysts from which built and implemented data-driven plans
•	Streamlined communications by providing clear, detailed reports
•	Successfully partnered cross-functionally with other departments and externally with diverse communities, resulting in more efficient operations and stronger partnerships

Police Officer

San Jose Police Department

United States Capitol Police

•	Provided close personal protection and guidance for political leaders of the United States Senate and House of Representatives, building strong relationships with even the toughest characters
•	Partnered with federal, state, and local agencies to oversee logistics for congressional delegation travel
•	Investigated the safety of proposed event sites; analyzed suitability for public officials
•	Collected, analyzed, and shared intelligence reports related to the division’s protective details
•	Supervised nine team members; also collaborated in team-oriented environment 
•	Presented reports to federal, state and local law enforcement agencies in preparation for events

Special Agent

The United States Capitol Police has the primary responsibility for protecting life and property, preventing, detecting, and investigating criminal acts, and enforcing traffic regulations throughout a complex of congressional buildings, parks, and thoroughfares.

Run virtual & hybrid events that engage like a bingeworthy Netflix series!

Highly motivated, intellectually curious problem-solver with a passion for technology and sales. Proven track record in achieving results -- and a sense of calm and clarity -- even in high-stress, ambiguous situations. Collaborative yet self-directed, coachable yet resourceful, persuasive yet empathetic. Excels at building lasting relationships with all types of personalities -- always with integrity and commitment, as well as a healthy dose of friendly competition. 

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