Phillip Hunter

O'Reilly

Senior Director, Product Design

Collibra

-	Helped drive to over $200MM ARR through an overhaul of data intelligence product interfaces
-	Tripled the size of the multi-national design and technical writing team from 10 to 30 members
-	Established Arbor, a modern, SaaS-first design system 
-	Drove experience vision for new and redesigned products and features 
-	Advocated outcomes-focused collaboration with Product Management and Engineering

Director Of User Experience

CCAI Services

-	Guided product strategy and experience for Kasisto’s Conversational AI financial solutions 
-	Advised on and crafted key product experiences for Popup Health

Principal, Founder

Businessolver

- Implemented the PM practice for the Businessolver product innovation team, focusing on ML-powered chat and voice for Sofia(tm), an award-winning virtual assistant for employee benefits
- Answered to the CEO and CSO for product decisions and directions
- Mentored 4 new-to-PM employees to adopt roadmap planning, use goal-directed strategy, and deliver value to customers

Director Of Product Development

[24]7.ai

-	Achieved a 500% performance increase by optimizing client applications using analysis and design
-	Worked with leadership to direct company growth in AI-driven customer care conversations
-	Advised product teams building AI, UX design, and performance reporting tools
-	Provided quality standards and process education for conversation design teams

Senior Principal Designer 

Pulse Labs

-	Moved startup from manual customer service processes to initial product release
-	Developed product roadmap and added new products
-	Performed product research, design, and marketing for V1 products

Vice President of Product 

Amazon

- 2000% growth in the number of active Alexa skills by creating the no-code Alexa Blueprints offering
- Led 12 product designers and researchers in enabling customer and 3rd party development via Alexa Skill developer tools
- Defined and co-authored the Voice Design Guide for 3rd party developers
- Directed voice & visual UI for new Alexa Skill capabilities for Echo Show and other hardware
- Advisor and mentor for the Techstars Amazon Alexa Accelerator—championing builders, developers, and entrepreneurs innovating with voice technology—and the Alexa Prize—a series of competitions for university students dedicated to accelerating the field of artificial intelligence

Head of User Experience, Amazon Alexa Skills

Amazon Web Services

- Service and cross-service design and UX quality leadership for dozens of products and releases
- Launched first new AWS UI designs in >4 years
- Directed Code Management Tools and Mobile App Development services UX design 
- Created Mobile Hub, Pinpoint, and management console experiences
- Led new designs of over 30 AWS products, including updates for S3 and Elastic Beanstalk
- Created initial UI library and kicked off a new design system effort that became Cloudscape, released in 2017

Senior UX Manager

Microsoft

- Facilitated cross-organization, multi-disciplinary design collaborations between teams inside the Application Services Group, housing Bing, Office, Skype, etc.
- Grew Bing UX capabilities and product strategies

Senior Designer, Bing

Hired to:
- Facilitate, lead, and encourage great user experience design and research practices across products at Microsoft. 

Accomplishments:
- Created new skills assessment and training planning method for UX engineers. Success within our discipline led to adoption for PM and Developer disciplines.
- Led redesign of content collection, curation, and presentation for UX resources.
- Connection of people and teams through large (600+ people) and small (10 - 50 people) events. 
- Created learning opportunities, sought out better ways of doing things, and applied influence to leverage points in the design ecosystem.

Senior Designer, User Experience Engineering Excellence

Hired to:
- Evangelize and influence good UX practices with Tellme partner companies and clients.
- Strengthen Tellme design capability.

Accomplishments:
- Produced Tellme 5 year vision concept, script, and video.
- Worked with internal and external partners to help create highly effective designs for clients.  
- Guided design studio process direction and efforts.
- Designed for mobile, browser, and voice, including internal tools for processing and analyzing spech recognition data used for performance improvement.

User Experience Design, Strategy, Vision - Tellme

design - outloud

Independent consultancy for design and strategy. Web- and voice-based product design.

Founder and Principal

A proven product design leader, making technology good for people while generating desirable customer outcomes and measurable business results.

Highlights
•	2000% increase in user output for no code Alexa skill creation tool
•	1000% rise in average revenue for Intervoice contact center projects
•	500% performance gain for [24]7.ai B2C self-service application
•	100+ products and services designed for millions of users
•	5 UX teams started or matured (research, design, and content)
•	20+ years delivering meaningful outcomes in enterprise SaaS, developer tools, and conversational AI
•	UX speaker, mentor, and community member

Taplio

Phillip Hunter's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Phillip Hunter's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Phillip Hunter's Linkedin Analytics