HyperComply

• Qualified new prospects based on their usage and needs, to book demos with the founder
• Researched and built a new prospecting list based on the company's buyer persona
• A/B tested new cadence structures to find effective ways in reaching out to prospects
• Reported and worked directly under the Founder and Co-founder
• Used tools like Slack, Mailshake and Kite in our techstack for easy communication and prospect follow ups

Sales Development Representative

Kiite

• Working directly under VP marketing to drive pipeline by using cold outreach techniques from different channels including emails, calls and professional networks
• Educate and qualify leads into prospects using Mailshake, a CRM tool
• Transfer prospects to the Account Executive team for demo appointments
• Recognize the needs and goals of each lead to best align them with the appropriate Kite products

Credit Bureau of Canada Collections

•	Called 50 – 60 customers every day to update their contact information and current employment 
•	Traced customers with overdue car loan payments using online research, LinkedIn, and social media 
•	Worked on both skiptracing and car repossession to hit monthly targets using successful research strategies

Skip Tracer / Car Repossession

Gatestone & Co.

•	Completed 250 – 300 inbound and outbound calls to collect outstanding receivables on delinquent accounts 
•	Revived delinquent accounts by negotiating payments and recovering between $500 to $5,000 per day
•	Exercised active listening, empathy, and probing questions to discover customers’ needs
•	Led team meetings and worked with team agents one on one to help them close deals
•	Succeeded as the Top Collector for June and July out of four teams consisting of 75 agents

Risk Management Operations

iQor

•	Worked for Bell Canada as a third party sales agent in a challenging call centre environment
•	Sold the upgraded Bell services to existing and non-existing customers in Ontario by making up to 120 outbound calls and receiving up to 80 inbound calls per day
•	Handled customers politely and provided the best solutions to ensure customer satisfaction
•	Maintained exceptional knowledge of Bell’s products and strategically presented to customers

Telecommunications Specialist / Customer service specialist

Spring Rolls Restaurant

•	Fulfilled customer needs and requests by providing orders in a timely manner in a fast-paced restaurant
•	Reviewed, approved and processed purchasing orders to ensure the adequate supply of inventory 	
•	Ensured that all orders were delivered as scheduled including one-time purchases and multi-term purchases to meet weekly demands
•	Managed all weekly bid process to ensure that lowest prices are being obtained on all frequently purchases.
•	Attended all restaurant and vendor street festivals and shows to broaden my knowledge of new products and to seek new opportunities to improve the current operations
•	Provided a neat and clean environment for the customers and management

Customer Service 

Digital Nirvana, Inc.

I was a freelancer assigned to evaluate and grade virtually, the writing section of IELTS paper, that comes from Japan.

Freelancer

Experienced Junior Agent with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Business Planning, Microsoft Word, Sales, Customer Relationship Management (CRM), and Creativity Skills. Strong education professional graduated from Centennial College School of Business.

Taplio

Prakash Sudhakar's Linkedin Analytics

Prakash Sudhakar

Want to drive more opportunities from LinkedIn?

Taplio

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Prakash Sudhakar

Want to drive more opportunities from LinkedIn?

Prakash Sudhakar's Linkedin Analytics