Pranay Chouhan 🇮🇳's Linkedin Analytics

■ I love focusing more and keeping at the centre of a product that drove me into customer/client centric roles! ■ I started my journey as an intern in Cognizant with a touch of technical part. However, my keen interest has always been to get into direct client facing roles, so I can have more and more communication, requirement gathering, rapport building, travel opportunities, explore and evolve a lot. Moving ahead, this passion of mine actually helped me to get into this product based organisation-YARDI. ■Started here also with a touch of technical+ functional aspects from APAC as well M&G side and then jumped dedicatedly into Vendor Cafe project contributing towards its successful roll out across the Globe. It involves complete implementation of product [Resulting into optimistic customer support] from day to day setting up client environments, onboarding, go live phase and support and solutioning with all their queries and requirements. Continuous following up on issues requiring research or information from clients, creating write ups for escalated issues and preparing documentation for issue resolution. Mapping all the requirements to the process flows within the existing organisation for achieving desirable and optimised outcomes! Conducting product training for internal/external members. Altogether it is very exciting as we are everyday energised for tomorrow towards immense holistic learning and connected with plethora of global B2B real-estate domestic, international as well as overseas clients by and by adding immense value to the organisations and developing the businesses by acting as an asset to them. ■ Eager towards constant evolving!! ● 𝗢𝗻 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗳𝗿𝗼𝗻𝘁: 𝗦𝘁𝗿𝗶𝘃𝗶𝗻𝗴 𝘁𝗼𝘄𝗮𝗿𝗱𝘀 𝗹𝗲𝗴𝗮𝗰𝘆 𝗜𝗺𝗽𝗮𝗰𝘁 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗜𝗡𝗦𝗧𝗔𝗚𝗥𝗔𝗠- 𝗣𝗥𝗔𝗡𝗔𝗬.𝗖𝗛𝗔𝗨𝗛𝗔𝗡.𝟯𝟵𝟱