Prashant Singh's Linkedin Analytics

My passion is building and running effective organizations; focused on growing business by growing people, implementing effective processes & leveraging systems to measure & monitor the right indicator of success! Have a demonstrated history of elevating customer lifetime value for enterprise B2B SAAS solutions. Understanding and deconstructing the core business objectives of the decision-makers and simplifying our offerings and solutions is the mantra, I drive my drive customers' success, retention, expansion, and NPS by my technical and non-technical team members. Ensuring Product Adoption and consumption by leveraging analytics and health metrics Creating successful teams since 2006 • Customer Success || Consulting || Program/ Project Management • Customer Success Strategy and Operations • SaaS and Service Businesses || Account Management || SAAS Renewals • Developing and deploying Policies/Procedures/Processes /Metrics Managing and leading the processes for continuous improvement of the customer experience. Focusing on driving performance to achieve defined operational metrics and Key Performance Indicators (KPIs).