Prashil Patel's Linkedin Analytics

Highly experienced IT Service Delivery Lead with a proven track record of successfully managing IT services and achieving business objectives. Skilled in implementing ITIL best practices, optimizing processes, and ensuring the highest levels of customer satisfaction. Adept at fostering collaborative relationships with stakeholders, vendors, and team members to drive continuous improvement and innovation in IT service delivery. Strong leadership skills combined with expertise in ITIL practices and Service Integration and Management (SIAM). Proven ability to align IT services with business objectives, mitigate risks, and deliver innovative solutions to meet evolving customer needs. Committed to driving excellence through process optimization, team empowerment, and customer-centric service delivery.