Pratim Dey's Linkedin Analytics

Detailed-oriented and self-motivated individual Service Manager having strong interpersonal and organizational skills while excelling at interfacing with others at all levels, ensuring all company goals are met. Successful within highly competitive environments where leadership and communication skills are the keys to success. Proficient in ensuring excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers. Motivated graduate with exceptional communication skills and customer service experience seeking to obtain a challenging position with the opportunity for career growth. I am a dependable, conscientious employee with exceptional work ethic eager to take the initiative as a strong team member My core keys include:  Proficient in handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.  Ability to set up and maintain a service desk and evaluating its efficiency.  Efficient in improving customer service experience, create engaged customers and facilitate organic growth  Ability to ensure the timely and successful delivery of our solutions according to customer needs and objectives.  Proficiency in MS Office (MS Excel and MS Outlook, in particular).  Able to meet deadlines in a fastpaced quickly changing environment.  Efficient in decision making and a sense of responsibility.  Demonstrates excellent observation, critical thinking, and verbal and written communication skills.  Highly skilled in interpersonal and communication skills.