Whirlpool Corporation

Technical Data Product Owner for NAR Sales and Marketing 

Completing my third rotation in the GIS Leadership Development Program at Whirlpool Corporation
- Project manager for our two platform services scrum teams - Mobile Application Framework & WCloud additionally Business Product owner for Mobile Application Framework Team
- Spearheaded the strategic project “Tech stack 2.0” by developing roadmaps and prioritizing feature development and planning launches across engineering, cloud, mobile apps, brand marketing, product development, and various category teams 
- Financial & Budget Management -Efficiently managed a 2 million budget with cost savings across vendors
-  Reduced cost from $0.78/appliance to $0.55/appliance; Overall saved nearly $7800/month on NAR AWS Cloud services since Dec 2022; Saving nearly $2000/month on EMEA AWS Cloud services since Dec 2022; Cost Savings on non-prod environments - $25K/month

Internet of things Project Manager

Second Rotation in the Global Information Systems Leadership Development Program at the Whirlpool Corporation
- Organizational Change Management: Implemented SAFe Agile Methodologies and frameworks across the B2B development teams and conducted all the Program increment planning sessions as a Release Train Engineer.
- Conducted as a servant leader to business stakeholders and oversaw that the vendor team was delivering with the best quality and on time. 
- Developed consolidated 2022 Roadmap with value delivery milestones for all of the B2B website features by collaborating with Whirlpool portal, parts websites, and Maytag commercial laundry website product owners. 
- Launched and implemented Adobe Analytics tool on all of the 5 B2B websites within a strict timeline and budget to gain insights into consumer behavior. 
- Strategically influenced each of the product owners to leverage this tool to gather analytics on their website to show value on delivered features.

B2B E-commerce Program Manager

First rotation in the GISLDP program
- Established foundational practices and frameworks for Global PMO that the portfolio managers globally will continue to leverage for the long term.
- Embedded a fully aligned global process and timeline for our Annual budget planning across all of the Global IT functions.
- Collaborated across all regional Portfolio managers to understand the current state, engage them, and finally socialize the global practices
- Established continuous value planning and conducted Global Portfolio Collaboration events across all of IT. These events provided visibility to regional priorities in roadmaps to all global IT leaders to enable global collaboration and eliminate regional silos across regions in implementing technology solutions.

Global PMO Planning Manager

The George Washington University - School of Business

Graduate Teaching Assistant for Foreign Market Analysis and International Marketing Courses.
- Provide feedback and mentoring students in order to help them provide the best recommendations in their consulting projects
- Oversee and guide students in their marketing simulation projects

Teaching Assistant

Awards:
- Forte Foundation Fellow Scholarship

Leadership:
- President, National Association of Asian MBA's-Ascend Chapter
- VP Finance, Business Analytics Club
- VP External Affairs, Women's MBA Association
- Consulting Community of Practice: Selected for a highly-competitive two- year program to build consulting skills with the guidance of experienced consultants and mentors from McKinsey, Deloitte, Cognizant, IBM, among others.

Full Time MBA

Freddie Mac

Project 1: A Strategy and Efficiency initiative by the Enterprise Model Risk team to leverage Technology (QuickBase) in improving the existing capacity planning process.

Project Management: Executed the project and Implemented an online application system successfully for the department, resulting in automation and improvement of capacity/project planning and reports.

Leadership: Assigned roles, responsibilities to the team members and schedule regular meetings with developers resulting in 100% efficiency in the project execution and adhering to the milestones.

Data Visualization: Developed KPI reports with data-driven reports and graphs for key stakeholders resulting in a 90% enhanced capacity planning and allocation of resources for the next quarters.

Risk Management:
- Administered quarterly reports on project plans and schedules using advanced Excel.
- Conduct meetings with divisional partners to discuss model assessment process, resulting in increased efficiency and decreased operational risk by 15%.
- Analyzed and evaluated the risks associated with delays in the model review process and identified noncompliance to processes and procedures by monitoring the data integrity and workflow. 

Software Testing: Designed test cases and performed Alpha testing to identify bugs. Created user guides, organized and conducted the training for beta/UAT testing and collected the user feedbacks to enhance the overall user/stakeholder experience of the tool.

Project 2: Designing the Third-Party Risk Program for the Enterprise based on FHFA advisory bulletin’s guidelines, including visibility to E&Y’s consulting team and Enterprise Risk’s C-suite. 

Data Analysis: Integrated multiple and huge data sets to produce a unified repository of all third parties with the risk metrics which informed the executives for the need for new technology.

Gap Analysis: Performed on multiple policy documents and data sets resulting in identifying the key areas of growth.

Business Risk Management Intern

Jembi Health Systems NPC

Strategic Change Management: 
- Provided solutions to optimize its organizational structure and suggested new technologies to enhance organizational efficiency at the Cape Town Office. 
- Developed an internal mentoring and training program for the organization.

Strategic Business Consultant

Environmental Defense Fund

- Conducted extensive research on all line items that factor in for the cost estimation of diesel-public transportation in Texas state.
- Developed financial models for cost analysis of electrification of public transportation in Texas state.

Financial Planning Consultant

Alllied Metals Thailand

Digital Marketing Strategy: Developed consumer segments, personas, and consumer journey for our client Allied Metals (Thailand) Co., Ltd. as a part of the International Consulting Practicum.

Digital Strategy Consultant

SP Tech LLC

- Requirement Analysis: Gathered and documented detailed requirements from Workfront admins/stakeholders for thorough current state analysis.
- Project Documentation: Created technical specification document which explains the capabilities and available features of Workfront- project management software, for user integration with active directory. 
- Project Evaluation: Worked with the technical team to analyze out of the box features and defined the need and scope of customization. Resulted in on time completion of the project

Business Analyst

Baywood Hotels

- Project Management: Managed multiple hotel projects simultaneously for a procurement company under a hotel management and development firm- Baywood Hotels.
- Budgeting projects and Supervised the timely purchase of Furniture, Fixtures & Equipment (FF&E) within budgets.
- Compliance: To FF&E standards of IHG, Marriot, Hilton, Choice Hotels etc., assured supplier shipments, and supported project schedules and timelines for hotels. 
- Client Management: Reviewed and researched new suppliers to verify product quality. Compared pricelist with current vendor invoices. Documented work in Sage software and in hard copies.
- Adaptive to change: As a purchasing associate at Synergy Procurement, I adapted to the project dynamics by reselecting and issuing purchase orders for delayed furniture orders for Holiday Inn Express & Suites New Braunfels so that they inaugurate on time. Hence avoided loss of nearly $120,000 in annual revenues.

Purchasing Associate

IndiGo (InterGlobe Aviation Ltd)

- Experienced to a work in a dynamic and fast-paced environment: moved quickly between different job functions. Delivered high levels of customer service and ensured security at check-ins, ticketing and ramp areas.
- Process Improvement: Managed the team of 15 ground handling staff so that no bags were missed and rush hour flights departed on/before time with 95% reduction in flight delays and baggage complaints.
- Client Management: Provided best alternatives to passengers who were upset due to flight delays and cancellations during bad weather, minimized 90% negative reviews. 

Operations Officer

GMR Hyderabad International Airport Ltd

Process Improvement: Gathered feedbacks to improve airport services and helped passengers in filing immigration forms to minimize flight delays. Provided information about various services to reduce passenger grievances by 95%.

Trainee Terminal Operations

I am a Technical Data Product Owner at Whirlpool Corporation, where I strategize the B2B analytical needs and get them delivered by leading a team of data scientists, data engineers and data visualization  experts to deliver value to our customers and consumers. 

Previously in IOT team I was a Project Manager & Product Owner, where I lead two platform services scrum teams and manage a $2 million budget for our IoT projects. I have over 3 years of experience in project management, business analysis, and change management, with a focus on B2B e-commerce, mobile application development and PMO. 

As a certified scrum product owner and a MBA graduate, I am passionate about delivering value to customers and stakeholders through data-driven innovation and collaboration. I have successfully spearheaded the strategic project "Tech stack 2.0" by developing roadmaps, prioritizing features, and planning launches across multiple teams and functions. I have also implemented SAFe Agile methodologies and frameworks across the B2B development teams and conducted program increment planning sessions as a release train engineer. I am a fast learner, a problem solver, and a team player who thrives in dynamic and diverse environments.

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