InuAid Solutions

✓  I co-founded INUAID with 2 other IIT-M alumni who are also IIT-M professors along with a passionate team of IT digital and cloud solutions experts.

✓   We solve our client business and operational challenges with our top-quality low-budget deep-tech IT solutions.

✓   We offer Digital cloud solutions, Machine Learning (ML), and Artificial intelligence (AI) capabilities from our 24+ years of global industry solutions expertise and 5+ years of AI/ML consulting expertise. 

✓   Our key differentiator is our full-stack end-to-end secure-cloud-based production-izing capability.

✓   We also convert our client domain expertise into an AI-enhanced solution.

✓   Our Chest X-rays AI computer vision solution for the Healthcare industry has been recognized by the Confederation of Indian Industry (CII), First India - France Digital Innovation Summit, AI ML Systems 2021 International Conference, and Association of Computing Machinery (ACM).

✓   We are incubated by IIT-M, the No.1 engineering university in India. Our office is at IIT-M Research Park, Chennai, India. We are also recognised by Department for Promotion of Industry and Internal Trade (DPIIT) and Ministry of Electronics & Information Technology (MeitY), Government of India.

✓   We became profitable in F.Y. 2021-2022, F.Y. 2022-2023, and will continue to be profitable in F.Y. 2023-2024.

Co-founder - Chief Technology Officer

YNOS Venture Engine

I modernized YNOS Insight product using my full-stack engineering skills in an agile development model. It is an analytics and visualisation dashboard that provides a bird's-eye view of the Indian startup ecosystem for Startups, Angels, & VCs with filters to seamlessly slice and dice information. This has resulted in over 20 million distinct views on YNOS platform.

YNOS is the meta platform for Indian startups ecosystem. It offers unmatched intelligence to help Startups, Angels, VCs, Incubators, & Founders.

This technology platform for business intelligence and fund raising analytics for early stage entrepreneurs helps to understand the startup landscape, estimate the valuation, identify the apt investors and obtain top notch expert consultation, all in one place.

Senior Vice President of Technology

Ankercloud GmbH

I partnered with Ankercloud GmbH, a Germany-based company specialized in digital transformation solutions through Cloud & Data in order to enrich Genesis capabilities. Ankercloud is AWS standard partner. I also assisted in the research and solutioning for some client opportunities.

IT Solutions Advisor

Genesis IT Digital Solutions & Consulting

I provided creative technology solutions to our customers globally. I also had partnered with Ankercloud GmbH, a Germany-based company specialized in digital transformation solutions through Cloud & Data in order to enrich our capabilities.

* Genesis offered IT Digital Solutions, IT Strategy & Consulting, & IT Staffing
* Core values: Commitment, Superior Service, Our People
* Worked with clients at Florida, Illinois, Sydney, Paris, Hyderabad, & Chennai
* Practiced open & transparent collaborative communication with our clients

IT Digital Solutions:
 - Creative UX/UI Design, Branding & Collateral
 - Adaptive Responsive Websites
 - Mobile Apps Development
 - Virtual Reality & Augmented Reality
 - Business Intelligence (BI) & Analytics

IT Strategy & Consulting
 - Business needs assessment & IT solutioning analysis, 
reviews, investigations, & recommendations
 - Project health review & recommendation 

Business Product Application 
 - Retail products inventory stock management 

IT Staff Augmentation
  - T & M, Retainer, & Contract-to-Hire

Chief Technology Officer

Amazon

I enjoy seeing the happiness of authors in getting their books published in the global market. So far, I have helped 2 authors in editing & publishing their 3 books to 12 countries on Amazon. 1st author was my 7th grader son & 2nd author is a seasoned author. Kindly refer to https://amazon.com/author/premsr if interested to see the books.

Editor & Publisher as a Hobby

Photon

I was responsible for the successful delivery of projects in the role of Client Solutions & Delivery Head. I started at Photon with 1 Mobile App development project and grown-up in 3 years to be incharge for 36 projects under 3 divisions of 200+ Agile team members. My significant performance during my final year with Photon has been in establishing & managing the Global Websites Factory program for a globally popular retail giant in consolidation, localisation, & customization of their websites across multiple countries. 

By end of first 1 and half years, my performance was recognized and I was signed up into the key talents recognition program of Photon. This was again reviewed & renewed in May 2017. I received top 2 delivery leaders recognition in the performance ranking exercise that was conducted among 20 managers. 

As of September 2017, my 3 divisions came up to be in 1st place (15 projects), 3rd place (11 projects), & 4th place (9 projects) in the Company Digital Score Dashboard among the large divisions of more than 5 projects. I have successfully coached my leads & teams for executing Agile projects. 

My projects were under the following 5 areas of Omni-channel digital solutions: 
    (1) Consumer Facing Mobile Apps, 
    (2) Associate Facing Mobile Apps, 
    (3) Adaptive Responsive Websites, 
    (4) Digital In-Store Presences, and 
    (5) API Platforms & Blueprints

Photon is the largest and fastest growing provider of Mobile-First Omnichannel Experiences. Photon works with 37% of the Fortune 100 companies as their digital innovation partner of choice and has the largest digital consumer footprint with over 250 million daily consumer touchpoints. Photon has the largest pool of omnichannel engineers with over 3,800 engineers across offices in the US, India, Indonesia, Mauritius and the Netherlands.

Associate Vice President - Delivery

Tata Consultancy Services

I led highly experienced and skilled teams across the globe to manage Sales, Delivery, & Solutions for strategic customer accounts worth $12M. I ensured continuous improvement in the Customer satisfaction, Employee satisfaction, & Growth of the relationship. I achieved 11% Y-o-Y growth & won $6M worth of new/incremental contracts despite Customer IT budget cuts & low confidence of senior management on growth.

I turned-around the low Customer Satisfaction Index of CIOs and developed strong customer relationships through bottom-up strategy. I received excellent appreciation remarks from Customer leadership on the service delivery and quality of the solution proposals.

Client Partner - Sales & Delivery 

* Responsible for relationship management, project delivery, quality, timelines, customer satisfaction, contracts, creation of client specific value proposition, & account management

>> Achieved significant improvement in customer satisfaction in (1) overall levels of customer service on projects, (2) project delivery quality & timeliness, (3) project management experience, (4) project set-up & wrap-up experience, and (5) demonstrating innovation & thought leadership

>> Successfully implemented Salesforce CRM by creating a common platform solution on which we on-boarded small agencies which MMA was acquiring. Thus, many small agencies were provided with common admin features that are relevant & focused on MMA agencies work to streamline their operations and improve productivity significantly.

Business Relationship Manager - Delivery 

Handled end-to-end responsibility for collaboration, solutioning, and disciplined execution for winning deals & led the Presales team
  * Assessed business needs & client requirements
  * Led critical solution proposals, presentations & workshops to meet customer objectives
  * Worked with experts and COEs to create solution offerings
  * Managed service requests on TCS capabilities & offerings
  * Implemented an effective knowledge management system
  * Coached & Developed competencies of the team 
  * Supported Marketing & Analyst interaction efforts
  * Speaker in Presales confluence organized by Strategic Solutions on best practices in Presales & Bid Management

>> Received accolades from several stakeholders and recognized for outstanding contributions

Presales & Solutions Deputy Head - Insurance

After a decade of experience in delivery of projects, wanted to do something different and joined Insurance Presales & Bid Office team. It is a dedicated services group of Insurance Industry Solution Unit of TCSL. This group owns insurance domain specific presales functions and manages the service requests pertaining to TCS service capabilities, offerings, and solutions to meet the needs of the clients. It works along with the Sales & Marketing teams in creating solutions to help the clients in collaboration with the expert groups. This group ensures bringing in the right expertise to exhibit business advisory and thought leadership capabilities throughout the solution creation process with the clients.

Responsibilities: Planning, Client business needs assessment, Requirements analysis, Work distribution, Solution proposal creation, Collaboration & networking with expert groups, Position TCS as business advisor, Corporate governance & reporting, Asset building, Team management, Coaching & Performance Appraisal, Knowledge management, and Skills development.

Presales & Solutions Lead - Insurance

(1) Guidewire Policy Center Development

The delivery objective is to improve processing efficiency and low/no touch automation. Policy Center will serve as a flexible foundation for applying and managing the underwriting workflow, business rules, and down stream hand-offs. The systems and redefined processes, business rules, and exception handling will enable process automation. Additionally, the underlying mechanics will enable to develop insights into processing metrics and enable rapid modification to continuously improve. The functionalities that were supported in this phase include Renewals, Endorsements, Cancellation, Rescission, Reinstatement, and Account Management. Guidewire Policy Center Product forms the foundation and customized to meet Customer requirements.

Technology stack: J2EE, WBI, MQ Series, Mainframe, Oracle, Guidewire Policy Center Product

Responsibilities: Detailed Planning, Project estimation, Monitoring & Tracking, Risk management, Status Reporting, Managing the deliverables of the Guidewire Configuration developers for all lines of business, Defects Management, Team development, Performance management, Software development process improvements, Inter-group coordination and Conflict resolution

(2) MS-WORD Templates to Adobe PDF Conversion:

Conversion of around 400 Microsoft Word templates into Adobe PDF documents by using Adobe Forms Designer.

Technology stack: Adobe Forms Designer, Adobe Forms Server, Enterprise Content Management Application

(3) Guidewire Policy Center Deployment Readiness:

This initiative is to provide consultation and support for the production support and maintenance of Policy Center.

Responsibilities: Creation of a plan to transition knowledge, tools, and processes from the development team, Setting up organization structure & processes, Coordination with various integration teams, Identification and consolidation of the existing re-usable assets, and creation of a production readiness checklist

Development Lead & Project Manager - P&C Insurance

Agent Gateway Desktop Enhancement:

The objective of this project is to develop Agent Gateway Desktop 1.2 application which will provide the Independent Agents (IA) in the state of Arizona and western Exclusive Agents a single sales platform to support new business policy processes for Auto, Non-standard Auto and Property products for P&C Personal Lines. 

Technology stack: J2EE, Spring framework, DB2, IBM WAS, Hibernate, z-Linux, SQL Server 2000, Websphere Portal Server.

Responsibilities: Detailed Planning, Monitoring, Risk management, Quality management, and Onsite-Offshore coordination.

Project Manager - P&C Insurance

(1) MatrixQuote Development: 

Customer decided to re-write their quotation system that was used by around 4,000 intermediaries in the field in order to provide intermediaries and support staff with a faster and more user-friendly desktop quotation system. MatrixQuote was the first step in the replacement of the entire quotation system. MatrixQuote development includes integration with 3rd party components like Magnum for Underwriting, Spotlight & Proplanner for Client Management solution, RateCalc for premium calculations, and Active Reports for generating quotations. 

Technology stack: .NET, C#, SQL Server 2000, MS Visual SourceSafe 6.0, Active Reports.

Responsibilities: Contract management, Project planning, Estimating, Measuring progress, Status Reporting, Risk management, Resource Management, Quality Management, Offshore Management, and Client Management

(2) Contact Center Application (CCA) Development:

CCA on Siebel has to be replaced with a J2EE based system to reduce operational and maintenance cost of Siebel deployment. The target architecture will be service oriented and confirm to SOA standards and use IAA model as reference. In addition to the functionality development of CCA, the objectives of the project includes establishing a well-layered enterprise architecture, Adopting SOA principles with loose coupling between application layers & tiers, Adopting process choreography using the BPEL, Adopting an ESB for integration between domains and enterprise applications, Business rules engine to manage the business rules, Establishing Java & J2EE standards and guidelines for the enterprise framework, and Adopting the common front-end solution strategy to integrate cross platform solutions at the User-Interface level. 

Technology stack: J2EE, Websphere Process Server, Websphere business modeling (WBM) toolset, Rational Software Modeller (RSM), Eclipse Rich Client Platform (RCP).

Project Manager - Life Insurance

This assignment involved managing a $5M per year portfolio team of 7 Project Leads and 70 consultants and  in delivering six major enhancements release projects, two business rules extraction projects, four interface development projects, and Analysis & design for a data warehousing project in the new business application systems. 

Technology stack: Mainframe, CICS, DB2, MQ-Series, Websphere business integration (WBI) toolset, WBI Interchange server, SQL Server, IIS, Oracle 9i(PL/SQL), Unix shell programming, Java, J2EE framework, XML, Visual Basic.

Responsibilities: Budgeting, Estimating, Measuring progress, Risk management, Resource Management, Quality Management, Process improvements, Team development, Skills development, Performance Management, and Status & Management reporting

This assignment pertains to leading the program management office for a large account and handling the PCMM process owner responsibilities for the delivery center. 

Responsibilities: Design and implement a metrics framework for projects to measure and monitor the performance, Project information management, Proposals management, Human resources management, Training Coordination, Knowledge management, Maintaining the repository of case studies, success stories, and client appreciation notes

PMO Lead

(1) Outputs (Letters) System – Document Automation Platform:

The project involves maintenance and enhancement of Document Automation Platform (DAP), a tool from Docucorp, for automatically generating the customer correspondence letters. DAP runs on NT, receives feeds from multiple policy administration systems on Mainframe and AIX, and produces the correspondence letters,

Responsibilities: Requirement analysis, Impact analysis, Estimation, Detailed planning, Task assigning, Monitoring, Status reporting, Onsite-offshore coordination, and Review of all deliverables.

(2) Actuarial System Maintenance

The project involves maintenance and enhancement of Actuarial systems that receives feeds from multiple upstream systems, transforms, formats, and consolidates the data into a feed as required by the product performance management cycle database.

Responsibilities: Requirement analysis, Impact analysis, Estimation, Detailed planning, Task assignment and monitoring, Status reporting, Onsite-offshore coordination, and Review of all deliverables.

(3) Pilot project for a Customer in Ireland

The pilot project involves an enhancement request to the system to demonstrate offshore development capabilities to Customer. It involved directly interacting with the Customer manager without any onsite team. 

Responsibilities: Requirement analysis, Impact analysis, Estimation, Detailed planning, Task assignment and monitoring, Status reporting, Quality management, and Client interactions.

(4) New Business Systems - Clarify Replacement

This project involves defining the business/systems triggers and extracting the data from the Customer new business systems related to policy replacement cases and sending the feed for setting up of case messages in the CRM system (Clarify). 

Responsibilities: Requirement analysis, Impact analysis, Estimation, Detailed planning, Task assignment and monitoring, Status reporting, Onsite-offshore coordination, and Review of all deliverables.

Business Analyst & Project Lead - Life Insurance

(1) LifePRO product policy administration system rollout & enhancements

This project involved the creation of the LifePRO policy administration system and the implementation of two term insurance products. In an effort to accommodate the business schedule of new product introduction dates and the enormity of implementing a totally new administrative system, a phased implementation approach was adopted. LifePRO has been integrated via data interfaces with various already existing front-end and down-stream systems that were in the processing network with Customer’s legacy policy administration system. Phased implementation of additional functionality was done in 6 releases.

Responsibilities: Requirements management, JAD sessions, Walkthroughs with business, development, and testing teams, Tracking progress of the deliverables, Estimation, Review of test plans, Configuration Management, Status reporting, Regression test planning and execution, Develop Unix shell scripts & REXX tools, and Support QA testing.

(2) Insurance product repricing:

LifePRO is the new policy administration system for the Term insurance products, which interfaces with around 35 different up-stream and down-stream systems. Customer business repriced their Term products. LifePRO needed to be enhanced to support the business need.

Responsibilities: Impact Analysis, Discussion with business, Estimation, Requirements Analysis/Management, Status reporting, Review of system and quality assurance testing plans.

(3) Product Development Process – Product Variations:

This initiative is to analyze outputs (letters) from the perspective of data sourcing and triggering, adapter logic, and product related data and processing elements. The in-place architecture and methodology is evaluated with an eye toward the refinements necessary to reduce redundancies and error propagation, improve efficiency to realize the overall lowest cost, ease of implementation, and reduce systems maintenance cost.

Business Systems Analyst - Life Insurance

My significant performance in this period was in creating an innovative tool that automated repetitive tasks &  saved 60% costs in project execution. I won the STAR performer award. 

(1) Maintenance of Insurance Policy administration system:

This project involved maintenance and enhancement of the Insurance policy administration system

Responsibilities: Coding & Unit testing, Problem report analysis, Enhancement request analysis, Client communication, Detailed planning, Task assignment and monitoring, Quality Management, and Status Reporting

(2) Insurance Policy administration system data extraction:

The goal was to build a Product Performance Management Cycle (PFMC) Data Warehouse. Towards this, we had to populate historical and on-going Plan Data/Assumptions on the PFMC MIS Database. This Data includes factors for Premiums, Dividends, and Cash Values, as well as assumptions for Mortality and Expense. The data was extracted, transformed, & translated as per business rules, and uploaded into the database

Responsibilities: Coding & Unit testing, Requirements analysis, Tools development, Detailed planning, Task assignment and monitoring, Quality Management, and Status Reporting

Developer & Technical Lead - Life Insurance

I've been providing good quality IT services at low cost - AI/ML solutions, IT product development, Full-stack software development, Software for devices, Mobile apps, Digital marketing, and Cloud infra implementation for startups and founders.

This has been a 6 years journey with a small team of highly skilled and trustworthy professionals after 19 years of experience with two MNCs and several Fortune 100 clients.

We are incubated by the IIT-M Incubation Cell. We provide our clients with creative top-quality low-cost customized solutions to meet the needs of business, product, and operations key stakeholders. 

My Chest X-rays AI solution won the top 5 papers recognition in the AI ML Systems 2021 International Conference as well as got accepted & and published by ACM as a full research paper in their international publication.  

I sharpened my product management and full-stack engineering skills in HTML, CSS, JavaScript, Bootstrap, Material UI, React JS, React Native, TypeScript, Node JS, Python, Python ML models, Django, Dynamo DB, Mongo DB, MySQL DB, as well as Apache, Nginx, Ubuntu, GCP, Hetzner, & AWS cloud services. 

My expertise from TCS and Photon are in engineering technology solutions, product and data management, global delivery management, large program management, leading teams of sizes up to 200+ associates, managing P & L, leading business development, and strategic client relationships. 

My in-depth domain experience is in Insurance, Healthcare, and Retail.   

From living in the US and South Africa for 7 years, I also have excellent collaboration skills with US, UK, and Europe clients.

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