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With over 10 years of experience in IT product, service and delivery management, I am passionate about building and shipping high value, high impact product-driven quality solutions for the customers. I am currently the Sr. Global IT Product, Service and Delivery Manager at Concentrix, where I lead the global program for connected vehicles, a multimillion-dollar account for a major automotive client. As a certified SAFe 4 Practitioner and Agile Product Owner, I am responsible for the vision, strategy, roadmap, and delivery of all the projects under the new workstream program at the global and regional level. I also manage the client relationship, vendor management, resource management, billing, and invoicing. I leverage my skills in backlog management, sprint planning, process improvement, and Agile methodologies to enable and empower my team and stakeholders to deliver innovative and effective solutions that meet the customer needs and expectations.
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