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As a Sr. Sales Development Analyst at AppZen, I support the initial stages of the sales pipeline by researching and profiling target accounts in US and EMEA territories. I collaborate with the Sales Development Representatives and Account Executives to source new account priorities, projects, and contacts, using Salesforce and other CRM tools. I also manage and maintain the CRM lead queues, ensuring data quality and completeness, and re-assigning leads to the correct owners. I create and analyze Salesforce reports focused on leads, accounts, opportunities, and contacts, and assist the senior sales management with various ad-hoc reports. I have helped increase the lead conversion rate by 15% and the sales revenue by 10% in the last quarter, thanks to my data-driven and customer-oriented approach. I have a Master of Business Administration - MBA in Marketing from Sinhgad Business School, where I learned the fundamentals of sales and marketing, such as market segmentation, customer behavior, pricing strategies, and digital marketing. I also gained practical experience as a Sales and Marketing Intern at Elite Celebrations, where I handled inbound and outbound sales calls, generated leads, and coordinated events. I am passionate about solving customer problems and delivering value with innovative IT expense management and accounts payable solutions. I am always eager to learn new skills and technologies, and I have completed multiple certifications in Salesforce and ZoomInfo. I am also proficient in Microsoft Excel, PowerPoint, and Word. Email:[email protected]
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