Priyanka T.'s Linkedin Analytics

Throughout my life, customer empathy has been ingrained in my heart and my inspiration for understanding the “why” behind customer behavior stems from my childhood experiences. As a little girl, I watched my father always put his customers first while selling rugs. I became passionate about community development, consumer behavior and wanted to help create an impact. Pursuing this goal, I earned a graduate degree in economics and International Development, and as a behavioral economics researcher, I conducted an empirical analysis and mixed methods research in Sierra Leone to understand the impact of war on behavioral attitudes toward health and community water maintenance contribution. I love taking a human-centered and data-centric approach to solving problems and currently, I have 7+ years of varied experience across product management, customer service, marketing, analytics, and behavioral research at non-profits, large corporations, and start-ups, specializing in E-commerce and education technology companies. All my roles have entailed working closely with both internal and external customers so I am known to invest in building relationships and manage stakeholder expectations with empathy. I have successfully launched strategic product initiatives and cross-collaborated with various teams facilitating data-driven decision making to drive engagement and lead them on the path to monetization. I am also adept at breaking down complex concepts to both technical and non-technical audiences and have worked closely with senior management to tell the story behind numbers. Community development and understanding customers' motivations is at the core of my heart so I’d love to work for a mission-driven customer-centric organization where I can make a difference in the lives of the consumers. I am looking for my next opportunity to collaborate and build with interdisciplinary teams to solve problems where we can move the needle on business metrics while creating an impact. TECHNICAL SKILLS: GitHub, STATA (Econometrics), Miro, Salesforce, Figma, Python, Adobe Suite, Google Analytics, Jira, Aha, MixPanel, Hotjar, Spotfire (Vertica), SQL, Act-on Marketing Automation, Machine Learning