Billtrust

Senior Manager, Solutions Consulting

Billtrust accelerates cash flow by automating invoice delivery, invoice payment and cash application. Companies can improve operational efficiency throughout the invoice-to-cash process with electronic invoicing and payments in a flexible, cloud-based solution -- driving remarkable cost savings and improved customer satisfaction rates.

As manager, I am responsible for 10+ incredible team members, across our AR and eCommerce platforms, who all have played key roles in consistently overachieving both quarterly and annual sales goals. My focus is on developing more effective SC onboarding, scalable processes and improved communication with our PDQ and Professional Services teams, and increasing organizational visibility on the value that an effective SC team brings to the company.

One of eight recipients of the 2022 Founder's Award, given out to those who "have gone above and beyond in their dedication to the success of Billtrust and our customers."

President's Club Leader Award winner: 2023 & 2022
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Manager, Solutions Consulting

As the Team Lead, I expanded my responsibilities to serve the team in a player/coach role, working to optimize team processes and to train several new additions to the team. Even with these additional areas of focus, I led the team in both won opportunities and ARR for 2019.
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Team Lead, Solutions Consulting

As a Senior Solutions Consultant, I continued to support the sales team with both current and prospective customers, but also took a greater role in interactions with the product and marketing teams. Led the team in both opportunities won and total ARR in 2017 and 2018; named to 2018 Presidents Club.
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Senior Solutions Consultant

As a Solutions Consultant, I served as the bridge between our prospective customers and our product team — with a primary focus on the Billtrust invoicing solution. I managed technical qualification, assisted in discovery and needs analysis discussions, led product demonstrations and RFPs, and addressed IT/Security followup.
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Solutions Consultant

In my role as a Solutions Engineer, I was responsible for the support of multiple solutions within the portfolio -- including the RiverGlass application, the Atempo suite of data protection and archive tools, and the PERFMAN solution for mainframe performance management. My responsibilities were primarily focused on ensuring customers were a proper fit for the solution, and for the sales presentations, demonstrations and RFPs that were subsequently necessary to complete the opportunity.
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Solutions Engineer

Brought in to ASG as part of its acquisition of RiverGlass, my initial responsibilities were focused on the continued support of that solution: QA, documentation and user interface updates.
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Quality Assurance Analyst

RiverGlass Inc.

Quality Assurance Engineer

User Interface Designer

Grip Design

Senior Designer

Solution Consulting (Presales) manager with 12+ years experience in the field, and a passion for the value that this role brings to the success of a modern sales organization. My background in user interface design and QA has also made me a strong advocate for providing the best possible user experience.

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