Cinareo

Cinareo™ is a new and innovative cloud-based Workforce Management (WFM) application that sets a new standard for long term capacity planning and decision support for multi-channel contact centre environments. This software provides robust resource planning and financial analysis to cost-efficiently manage front and back-office staff, as well as all support staff (e.g., supervisors, trainers, quality assurance, managers), to provide accurate capacity planning, recruitment and training planning, and enhance executive decision-making with multi-variable what-if scenarios.

Business Development Consultant

ZLH Enterprises

ZLH Enterprises is a women owned business, connecting businesses and organizations requiring top-tier technology solutions, enabling them to operate effectively and foster a productive work environment. 

ZLH Enterprises provides solution evaluation, development, and implementation for a diverse portfolio of Security, VoIP, Connectivity, Cloud Computing, Data Center, and AI products. 
Customer Service is the number one priority of the entire team resulting in a white glove, concierge service to our clients and earning the role of trusted advisor.

Business Development Manager

Rachel Shaffer

Connects businesses and organizations with top-tier technology solutions, enabling them to operate effectively and foster a productive work environment.
* Successfully identifies and implements technology solutions that align with organizational needs.
* Proven ability to collaborate with clients to achieve their business goals.
* Embraces innovation and technology trends to stay ahead of the curve.
* Strong communicator and branding expert, adept at creating a positive company image.
* American, moved from Florida to Israel for contract work; expected return mid 2024/2025 road map.

Director of Business Development

Glassix

* Identified business opportunities, managed relationships with new and existing partners and channels, led and arranged product demonstrations, POC, empowered new or existing partners to grow their revenue B2B2B2C / B2B / B2C.
*** Career responsibility and accomplishments: ***
* Developed and managed a successful partner program, resulting in increased revenue.
* Created and implemented a comprehensive onboarding program for new partners, technical training and resources.
* Worked closely with partners to identify new opportunities and close deals; Tracked partner performance and provided feedback to improve results.
 
* Cross-selling opportunities with Glassix Global team: Utilized Monday.com, Slite, Hubspot CRM, Dropbox, Clickup, Crossbeam, G2, Crunchbase, Zoominfo, Lusha, Sales Navigator, Loom & Slack.

Partner / Channel Business Development Executive 

Avdor CIS 

Leveraged expertise and industry knowledge to guide customers towards optimal IT solutions, facilitated business expansion, and established strategic partnerships with 25+ key players in the IT industry.
- Managed renewals for support & services worldwide, Procurement using Priority ERP.
• Developed new relationships with global IT integrators and created business partnerships & sub-agents and in Israel, by 85%.
* Result: Overall business transformation; Increased sales volume in existing channels; Developed ABM and brand awareness.
- Established, formulated and managed of all aspects of marketing to market research, positioning, competitive analysis, policies and development of marketing collateral, product presentations and new product rollout.
• Managed overall sales process: Quotations, NDA, closing & signing contracts.
• Managed and rebranded English and Hebrew sites between November 2019 to April 2022.

CIS spilt from ErgoCom April 2020, I wore several hats:
* BDR / BDE / SDR / AE / Sales Enablement / Marketing / Procurement / Renewals / Business Channel Partner Program *

Customer Success Manager

Ergocom Israel Ltd

ErgoCom - part of the Avdor Group, established 1989, a supplier of telecommunications products, solutions to businesses & institutions.  
- Managed & created product content and various email campaigns; Measured results and optimized a lead nurturing workflow stratagy.
- Assisted sales team members on calls, virtual and in person meetings with prospects, providing generating increase of sales from 10% to 85% within 3 months.
- Increased sales to 90% as product features adoptions and usages were clear: Resulting 90% new channels by May 2020 to 2024!

ErgoCom branding, marketing: Freemate (Dasan) headsets, Aver, SIP Doorphones, IP Broadcasting Paging systems: Zycoo, IPTech; Yealink, Cintel סינטל תקשורת, Ruijie & Reyee, Yeastar, Blurams - all digital online presence. Trained 25+ staff.

Business Development Specialist

Ruijie Israel

- Engaged and collaborated with Ruijie Networks Country Manager in Dubai, Egypt & China for first presence in Israel.
- Started base strategy & review of product go-to-market for sales manager.
- Created & started first social media platforms (including first photos & posts, videos on LinkedIn, Twitter, YouTube, Instagram & Facebook) for pre and post sales activity strategy for Ruijie Networks & Reyee in Israel.
- Sucessfully evaluated Rujiee & Reyee portfolio & defined market strategies and found new channels and opportunities in Israel within 3 months.

TESSA Dairy Equipment Ltd.

Maximized business opportunities, established, maintained and developed world-wide relationships with both internal and external partners, including representatives.
• Built up sales pipeline by 400%.
• Stayed current with latest trends; monitored, responded to social media content, comments and reactions; tracked latest developments.
• Proactively sought & created commercial opportunities and partnerships.
• Managed multiple complicated projects in parallel, working with ambiguity.
• Established & implemented guiding principles for organic marketing and sales.
• Analyzed & interpreted sales data to identify unexpected patterns and trends.

*Managed maintenance of agreements with clients.
*Lead others to solve complex problems; used sophisticated analytical thought to exercise judgment and identify innovative solutions.
*Communicated difficult concepts and negotiates with others to understand all different point of views presented.

Monaco Cosmetics

Cosmetic professional makeup & nails import manager, SEO for website, organic marketing, outreach. Managed websites, updated, marketed, graphics.
Started and managed all Facebook pages, translating all English language company, direct assistant to CEO.

Senior Executive Assistant

Trading Enterprise

Purchchased homegood for selling: eBay, in-person store, export internationally and more. 
Extreme attention to detail, including training staff of 10 working as a team plus 7 international salespersons: Nicaragua, Honduras, Mexico, Israel, Canada, Jamaica, & Spain. 
Highly responsive with constant can-do service attitude, quick to learn and independent.
Verbal and written communication skills in English.
Highly reliable, maintained absolute confidentiality.
All Microsoft Office tools & Accounting programs: Peachtree, ACT & QuickBooks, including other sales tracking platforms. 
Attended eBay conferences, represented the company at several sales events.

Executive Assistant to Chief Executive Officer

Connector | Business Development Manager 👉 | Partnerships Focused | Relationship Builder * Handshake Maker ZLH

⚡ I am a high-performance visionary with a diversified background in business development; WFM capacity planning and comprehensive business solutions provider consultant. I have a blend of sales, business, accounting and development knowledge that delivers end-to-end solutions that exceed the expectations of my customers. 
📞 Significant experience in the SaaS & hardware technology solutions, dairy processing line projects, import, and makeup industries - to name a few.
❗ A trusted advisor and innovative problem solver with excellent consultative, interpersonal, communication, facilitation, and team-building skills!

❣ When I’m not providing clients and connections with innovative & profitable solutions, you can find me rollerblading, making mean chocolate chip cookies 🍪, reading/listening to Dr. Robert Greene & Dr. Joe Dispenza and hula hooping!

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