Rachel Staddon's Linkedin Analytics

I’m a highly skilled Client Service and Account Director, with over 20 years’ experience in business development, marketing and sales within public, private and third sector organisations. With excellent communication and analytical skills, my consultative approach focuses on building strong client relationships based on trust and transparency. By identifying client objectives and their potential challenges, I strive to find a tailored solution that will deliver meaningful results. From my early days in telesales to working with high-profile brands at a global marketing agency and co-directing my own company, I have a solid understanding of sales and marketing and their important role in developing business growth. This insight allows me to facilitate buy-in between sales and marketing to deliver unified strategies for business development through effective lead generation, lead qualification and customer engagement campaigns. In my current role as Client Service Director at TCB, I push forward B2B customer engagement to ensure we maintain high standards and deliver a good ROI for each and every client - engaging new and existing customers to ignite conversations throughout the buying journey.