Rohit Agarwal's Linkedin Analytics

A passionate SaaS and GTM enthusiast, I act as a guide in a customer’s journey to success by helping them get the Job done they hire the company's product/solution for. With over 6 years experience in Customer Success, my focus is on transforming post-sale engagements into powerful revenue drivers, consistently achieving 100%+ NRR and fostering deep customer advocacy. I love building meaningful relationships, working at intersections of business and tech, breaking down complex problems and bridging the gap between objectives and solutions. This involves deep diving into discovery with the customer, leveraging data insights, and collaborating cross-functionally to architect solutions that drive tangible outcomes. Whether it's spearheading Voice of Customer initiatives to influence product roadmaps or guiding enterprise clients through critical adoption strategies, my goal is to make success repeatable and scalable. True success to me as a CS professional is when you get to hear this from a customer, "It truly is amazing when a vendor becomes a REAL extension of your team and work-family.”