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As a Product Manager / SME / Business Analyst, I help build and deliver simple, seamless product and commerce experiences across the product development lifecycle that grow revenue, exceed customers’ expectations, and connect commerce to the rest of the business. eCommerce Platform Focus: SAP Commerce Cloud,SalesForce Commerce Cloud. Process specific skils: SalesForce Lead to Cash modules PLM Tech focus : PTC Windchill (PDMLink, MPMLink, eBOM to mBOM ERP Connector), Siemens TeamCenter [ in Training] Passionate about PLM, GIS, Green Energy Management, sustainable supply chains, circular economy and Journeys to Net Zero, Digital Manufacturing and the evolution of Industrial IOT. My Ethos: Being obsessed with customer success and having a strong work ethic! Expertise includes but not limited to: - Business Analysis - Product Feature Delivery - PLM systems focused on PTC Windchill, Siemens TeamCenter - Subject Mater Expertise across the Lead to Cash process flow focusing on SalesForce ecosystem - B2B & B2C functional expertise with SAP Hybris/ Commerce Cloud - Customer Success Management - Domain understanding of PaaS|SaaS architectures - Sprint Backlog Prioritization - Business process mapping - Agile Methodology - Scrum processes - SCM, Source to Pay, eCommerce - Product Roadmapping - Gap Analysis - UX design - Data Analytics - Product Analytics - User Stories / Market research - UAT/ Functional Testing - Incident Management
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