Havells India Ltd

Building Havell's e-commerce, marketplace and D2C operations &  supply chain function 
1000 crores annual biz - Havells & Lloyd brands 
30 warehouse, 16 factories,  3000+ skus
Demand Forecasting & Planning, Stock Availability & Order Fill Rate , EDI/API Integrations, Returns Management, SAP development and automation, Robotic Process Automation, Business Process Improvement

Senior Manager (Supply Chain & Operations)

Smytten

Smytten is India's first end consumer sample experience based e-com company. In short, on Smytten, you try a product before you buy.

Sr. Manager - Planning (E-commerce)

Biotique

Handling E2E demand+distribution planning and logistics function. Stock availability, factory production & dispatch, process improvements, automation. 

1. Preparing rolling forecast for next 4 months (bottom up exercise + SNOP with management)
2. Stock balancing across depots (from high NOD to low NOD CFAs) 
3. Preparing factory production plan basis month forecast and closing stock at CFAs
4. Preparing factory dispatch plan basis forecast and total stock (closing + transit)
5  Controlling the stock NODs at CFAs to avoid CFA choking. 
6. Daily coordination with factory for seamless production and seamless dispatch. 
7. Daily coordination with logistic partners to ensure seamless flow of stock from factory to CFA
8. Handling exports and Hotel channel supplies 
9. Managing order processing teams 
10. Coordination with sales (GT, MT, Hotel and Biotique in house stores) team with strong focus on customer service 
11. Systems and process improvements

Supply Chain Manager

Dabur India Limited

Managing an average order execution of 600+ crores per month with one of the largest teams of 28 direct reportees

Managing the Central Order Processing cell at Dabur India Ltd. Direct 3 and Indirect 25 reportees. 

Managing customer service and order processing execution of all sales channel ex. GT, MT stockist, MT direct. 

Leading RPA based order processing automation project at Dabur. 

Working with Accenture Strategy & IT team to improve business processes from order processing point of view and bring efficiency into business resulting into faster processing TATs and higher accuracy. 

Central transformational point for multiple stakeholders like production planners, distribution planners, marketing, business heads, sales team etc. in terms of order execution

Assistant Manager - Customer Services (all channels)

Beiersdorf

Leading front end customer service of nivea organized trade. Modern Trade, Cash & Carry & E-comm. 
Major KPI's as fill rate and customer in stocks. Improved top customer amazon fill rate to 95% (reconciled) and average e-commerce fill rate at 90%+. Amazons internal KPI rep oos under 5%.

Assistant Manager - Customer Service (Organised Trade)

Unilever

Demand, Distribution & RS Planning for Lakme (Colors + SKIN+HAIR) category at HUL. 
3+1 KPI
1. Improved Forecast Accuracy of Lakme category from sub 55% to 65%  with target of 61%. 
2. Improved Forecast Bias of Lakme category to +3% to -3% whereas target was +7% to -7%. 
3. Improved CCFOT (service level) of Lakme category to 92%. 
4. Reduced the SLOB to within value target levels

Category Planner

Responsible for handling DETS category contributing to approx. 70% of the branch business each month (`300 cr.). Handled DD (direct dispatch) of Mass Fabric Wash category from factory directly to Distributors resulting into company's supply chain cost savings. Non-MFW distribution from upstream to depots and further to distributors. Brands like Wheel, RIN, LUX, COMFORT etc.

Distribution Planner

PepsiCo

SPOC for Modern Trade Order Processing and Customer Service for Pepsi Foods division. Managed team of 10. Main KPI was Fill Rate delivery. 

Roles and Responsibilities
	S&OP Planning
	Demand Planning
	Forecasting
	Production planning
	Replenishment 
	CFA Management & Logistics
	Customer Service
	Team Management
	ERP Systems ( working on SAP R/3, ECC 6.0)
	MIS Analytics

Team Leader - Modern Trade COP & Customer Service (Foods)

Naukri.com

Providing recruitment solutions to clients based in the assigned area, 
Business Development - New and Existing, Meeting customers - new and existing, 
Writing RFI,RFQ,RFP for new and existing customers, 
up selling and cross-selling, account upgradation, account renewals, Key Account Management, giving live demo/presentations at the client site, Managing & prioritizing Prospects Pipeline - in line with monthly/quarterly/yearly goals,Building and managing strong relationships with customers, Developing a database of qualified leads through cold calling, references, Google map, Print Ad,Google search etc., Maximizing profitable volume growth

Assistant Manager - Corporate Sales

Supply Chain professional with over 10 yr. of working with MNC's like Unilever, Beiersdorf, PepsiCo, Dabur and few start ups.
My mission is to make an impact on 1 million lives through my knowledge, wisdom and experience. 
Active interest in meditation and understanding the link between spirituality and life.

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