Tejoury

I strategically lead initiatives to enhance efficiency, optimize processes, and drive continuous improvement within Tejoury's Operations across KSA, Bahrain, and the UAE. This involves overseeing areas such as PMO, pre-sales and costing, quality control, and the establishment of business operations in the UAE, including sales. Strategically looking after sustainable growth by adding a new service portfolio is one of the major responsibilities.

Director - Operational Excellence and UAE Operations

I spearheaded operational activities in Saudi Arabia and Bahrain, directing a team comprising 4 regional managers and overseeing a workforce of over 1400 Operations professionals. Our duties encompassed the efficient management of operations across four regions, catering to the needs of over 100 clients and ensuring seamless 24/7 service delivery.

Executive Manager - Operations (Saudi Arabia & Bahrain)

Responsible for Management of Operations of Records Management Business at Tejoury Ltd in Kingdom of Saudi Arabia and Bahrain

Senior Manager - Operations - RMS (Saudi Arabia and Bahrain)

IL&FS Trust Company Ltd

Launched the enterprise by overseeing sales to surpass set targets. Developed and implemented budgets, generated reports for senior management, and guaranteed departmental adherence to company policies. Established and communicated weekly, monthly, and quarterly sales objectives, providing updates to C-level executives. Established a referral network with nearby businesses to optimize business value

National Head (Document Preserve) - Sales and Business Setup 

Crown Records Management

Location: Mumbai
	
Company Profile: It is a major Service records management Provider for most of the Financial Sectors and Corporate Groups.	

Role:
	Overall profit centre head for entire western region (Maharashtra / Gujarat / Goa)
	Directing and controlling daily operations in most cost effective manner.
	Overseeing all operations at the record centres situated in Mumbai  / Gujarat 
	Adhering to customer service standards, MIS etc by applying operational procedures.
	Devising Work flow design, planning of record centres, Operational procedures.
	Meeting the top lines as per awarded budgets.
	Solely responsible to execute “Scanning and Inventorisation Project for Reliance Mobile” of 1190 Thousand Application Forms. Meeting the Topline before completion of Budget Year.

Divisional Manager - RMS (Western Region)

Navbharat Archive Xpress Pvt Ltd.

Location: Mumbai

Company Profile: It is a major Service Provider for ICICI Group, Kotak Mahindra, HDFC & other Corporate Groups.	

Role:
	Directing and controlling daily operations in most cost effective manner.
	Overseeing all operations at the record centres situated in Navi Mumbai. 
	Assuring prompt and accurate completion of given task / routine services requested by the customer.
	Adhering to customer service standards, MIS etc by applying Six Sigma on operational procedures.
	Devising Work flow design, planning of record centres, Operational procedures.

Manager - Services

Iron Mountain

Location: Chennai

Company Profile: A Record Management Service Providers for: Standard Chartered Bank, Prudential ICICI AMC Ltd., Zurich AMC Ltd., CAMS, Scope International.

Role 
	Ensuring the smooth operation of Whole Record Centre which includes Administration, Operations & Customer-Care. 
	Undertaking all operations for collecting payments.
	Compiling monthly reports such as MIS, Refilling Report, Facility physical management and security Report, House Keeping Report, Site Security & safety Report, Retrieval Performance Report and Overall Monthly Report.
	Conducting Record Management Survey and preparing proposal for new prospect clients.

Attainments
	Entrusted with the responsibility of passing petty cash expenses.

Asst. Manager - Records Centre - Sabero Iron Moutain Ltd

Bushra International Institute of Graduate Studies

Mumbai

Company Profile: An extended campus; Administering the overall branch operations.
Competently maintaining Assets Record & Office Stationary.
Maintaining stationary in & out record, Hardware & Software Installation, Purchase of office equipment, Annual maintenance contracts.
Taking care of statutory obligations like Registration under Shops & Establishment Act,
Making travel bookings, including foreign travels & Hotel bookings.
Undertaking recruitment by advertising through news papers.
Conducting interviews of prospective candidates by short listing resumes.
Arranging Interviews & coordinating with short-listed candidates till joining.
Handling all joining formalities by maintaining salary and leave records.
Scrutinizing all necessary documents of the students. 
Facilitating in arrangement of fees (in AU$) through banks and forwarding the payment directly to the concerned Universities with all testimonies.  
Maintaining effective correspondence with the H.O in Malaysia for speedy Student Registration & enrolment, keeping a record of each student for future reference. 
Organising accommodation facility process for outstation students.

Assistant Manager - Admin & HR

Kuber Mutual Benefits Ltd / Kuber Builders

	Approx. 100% recovery of the loans, till Jan’ 2000 which was personally verified and sanctioned. 
	Coordinating with the RTO Agents for speedy process on documentation of vehicles.
	Performing physical verification / scanning of each Auto Loan application for Navi Mumbai area Assessing client’s needs and advising on the best loan schemes available in the market.
	Maintaining coordination with the concerned institution for quick disbursement of loans. 
	Boosting business by participating in Housing Exhibitions.

Attainments:
	Holds the distinction of achieving yearly target of Rs. 3.5 crores disbursement through 4 wheeler Finance / Consumer loans.
	Instrumental in selection & purchase of land in Navi Mumbai through tendered plots from CIDCO.
	Recruited Direct Sales Associates to develop Auto loan segment.
	Dexterously managed the submission of Loan cases of approx. Rs. 2.00 crores to different housing finance institutions. 

As Executive – Finance & Systems			

Location: New Delhi
Role:
	Assisting System Administrator in administration of EDP Department.
	Supervising 50 branches among 375 Branches spread all over India.
	Performing regular backups to maintain daily transaction record.
	Extending Software/Hardware support.
	Undertaking computerization and software installation in new branches all over India.
	Imparting software training to all the staff members.
	Visiting branches all over India for technical support.
	Proficiently handling all computer related queries at the time of public issue of the company. 
	Getting daily reports from the Merchant Bankers, Lead Managers to the Issue. 
	Submitting detailed report to the Managing Director as well as Chief Executive Officer on daily basis.

Commenced career as EDP Executive			

Location: New Delhi

	Awarded with an appreciation certificate from the group for Performance in Computerisation of Accounting System at National Convention, Mumbai.

Asst. Manager - Operations / Business Develpment - Kuber Group

An accomplished Operations Excellence Leader boasting a wealth of 24 years in the Service Industry. Committed to fortifying organizations through strategic advice and fostering team cohesion. My strategic methodology centers on enhancing operations efficiency, fostering growth, and ensuring teams possess the expertise and capabilities for lasting success through training. 

I advocate for embracing and investing in state-of-the-art technologies to fuel the digital transformation of the next generation, thereby advancing records management for a more streamlined and secure future.

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