Delhivery

Regulatory Operation Associate

FedEx Express

Monitoring of all operations activity (Inbound and Outbound activities).
•Oversee all aspects of logistics operations, including inventory
management, warehousing, transportation, and customer service.
10/2012 – 12/2021
Gwalior, India
•Plan and optimize delivery routes.
•Responsible for all dispatch works like Sort vendor Pickups, Self Field
Executive & Check Pickup related require documents.
•Track and monitor deliveries in real time.
•Resolve any delivery issues that may arise.
•Manage and supervise last mile center staff.
•Ensure that all shipments are picked up, delivered, and tracked on time and
in good condition.
•Ensure deposite COD Payment in bank next day without any esclation.
•Develop and implement strategies to improve delivery efficiency.
•Provide excellent customer service.
•Prepare reports on delivery performance.
•Responsible for dispatching, routing, and tracking of pickups vehicles.

Operation Support Agent

FedEx Express Transportation and Supply Chain Service (India) Pvt. Ltd

One Year Work In Aflwiz Courier .( 15th of November 2011 to 9th of October 2012 )

Data Entry Operator

I have several years experience as Operation Support Agent with FedEx Express Transportation and Supply Chain Service India Pvt. Ltd India Pvt Ltd. I am very much familiar with logistics operations, documentation. And having extensive knowledge of Management and warehousing & i have 02 Yrs. Experiance of Line Haul/First Mile/Return Shipments.

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