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Techno-Functional Lean Six Sigma Black Belt Certified Professional with more than 10 years in Business Process Transformation, Service Delivery, Project Management & Delivery, Robotic Process Automation. Transition & Service Management Client Portfolio Utilities | Social Media | Banking & Insurance | Wealth Management | Telecom | Logistics | FMCG | Automation Client Portfolio Utilities | Banking & Insurance | Logistics | Aerospace | FMCG | Entertainment | Experienced in supporting, Finance & Accounting (PTP / RTR), Supply Chain, Wealth Management & HR Operations; in Transition Management, setting up Service Management Framework, Project Management, Process Improvement & Transformation and Managing Robotic Process Automation Solutions. - Business Process Transformation - Project Management - Intelligent Automation (Robotic Process Automation, Chatbots, Process Mining) - Service Management - Operations Management - Client Relationship Management - Incident Management - Business Analysis - Transition Management Projects Technical Landscape – Lawson, Genesys, SAP, Ventyx (Asset Suite 7), Ariba, Remedy, Citrix, Multiple Utility & Vendor Portals, MS Office, Sharepoint, Ingenium, UiPath, UiPath Orchestrator, Automation Anywhere, IBM Watson, Google Dialogflow, MS PowerAutomate, Tableau, Google Suite, PowerBi, Kibana, etc
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