Raluca Dewald's Linkedin Analytics

I’m a Conversational UX Designer and Researcher with a diverse background in conversational design, communication science, innovation, and entrepreneurship. My expertise lies in crafting conversational experiences that delight users and drive meaningful engagement, blending creativity, research, and a deep understanding of user needs. With skills in both qualitative and quantitative research methods, I excel at uncovering and prioritizing user pain points and solving them with elegant, user-centric solutions. My approach combines strategy, empathy, and design innovation, with the goal of creating experiences that resonate with users on a human level. Recently, I’ve been exploring the integration of Generative AI into conversational design, working to redefine how conversational systems interact with and anticipate user needs. My passion is to leverage cutting-edge technology and user-centered design principles to shape the future of digital interaction. Beyond my professional work, I am a creator and builder at heart. Whether crafting experiences, painting, or running marathons, I thrive on channeling my creativity and energy into projects that excite and inspire. I am driven by the desire to turn bold ideas into impactful actions, collaborating with innovative teams to redefine human interaction on a global scale. My key skills include: Conversational Design: User & Bot Personas, User Flows & Journeys, Sample Dialogs and Scripts, UX Writing, Building Multimodal Interfaces, Emotional Value of Voice Interfaces Design & Strategy: UX Strategy, User-Centered Design, Information Architecture, Mobile First & Responsive Design, Iterative Wireframing & Prototyping, Branding, End to End Design Design Philosophy: Inclusive Design, Emotional & Visual Design Research & Testing: Competitor Analysis, User Surveys and Interviews, Usability Testing, Data Analysis Design Documentation & Presentation Tools: Adobe XD, Sketch, InVision, Voiceflow, AWS, Alexa Developer Console If you’re interested in connecting, collaborating, or just chatting about conversational design and its future, I’d love to hear from you! Feel free to reach out at [email protected].