Baptist Senior Family

Re-defining and developing the service coordination program for 100 residents at Baptist Manor, working with AASC to streamline process to ensure HUD compliance.  Member of Employee Engagement Committee.

HUD Service Coordinator

Presbyterian SeniorCare Network

Engaged over 50 residents in person-centered recreational activities to fulfill their social, spiritual, physical, and intellectual needs
* Awarded excellent service to residents with dementia at Woodside neighborhood in monthly employee recognition program for April 2022

Lifestyle Engagement Assistant 

National Church Residences

Provided direct assistance to 95+ senior residents in HUD-subsidized housing by conducting initial referrals, establishing service plans, and providing ongoing support to meet their needs according to HUD-compliance standards as documented in the Care Guide system
* Coordinated delivery of emergency supplies and services for residents when elevator was down at Beechtree Commons from 6/8/22 to 7/22/22, sourcing community resources to assist in supporting challenges of isolation and adverse media coverage
* Promoted progress towards self-sufficiency in over 75% of residents who consent to utilize service coordination program
* Conducted annual and periodic assessments that include health history, initial care screening, social determinants, ADL assessment, memory impairment screening, friendship scale assessment, depression screening, and life planning with a 95% improvement rate
* Implemented monthly events (i.e.; crafts, bingo, exercise, picnics, book clubs, bible study), increasing participation by 10% in six months, encouraging service providers to promote wellness, education, commodity distribution, and socialization

Service Coordinator

Supported Senior Property Manager by overseeing property management administrative logistics per HUD compliance standards for 45 senior residents at Elliott Heights
* Established rapport with residents by managing their lease files and conducting annual recertification process in a timely manner that reduced monthly rent contribution by 10% due to eligible medical deductions not previously declared

Assistant Property Manager

Vantage Specialty Chemicals

Managed HR operations for over 60 employees at Mallet & Co. and established protocols that were being implemented for the first time at this location
* Project-managed rollout of over 30 production-level job descriptions for analysis & review, categorizing job titles by department and assessing criteria for EEO compliance categories
* Created HR procedures manuals for Onboarding, Offboarding, Benefits Administration, and Payroll
* Saved Vantage over $13K during UL I-9 audit that revealed duplicate charges to two different benefit providers
* Conducted 1-hour training sessions for 10 managers on ADP Workforce Now Time & Attendance Module for Supervisors

Human Resources Specialist (Contract)

Leybold

Project-managed research for sump pump manufacturing company
* Sourced specialty scientist professors at over 90 universities in the USA
* Established leads database of over 200 prospects in SAP-CRM for regional sales team

Marketing Coordinator (contract)

Pressley Ridge

Managed administrative operations for the School of Autism and ESY Summer Program, supervising staff in compliance with FERPA, DPW, OSHA, HIPAA, Act 168, and Act 48 by monitoring over 30 student records for admissions and discharges in the MyEvolv system
*Served as site liaison for safety committee and incident reporting
* Certified as MyEvolv Power User during system rollout, serving as backup training resource for 15 employees

Office Manager

JUNIPER VILLAGE AT FOREST HILLS

Manage administrative operations for 85-bed assisted living facility and support staff of three employees.. Human resources, payroll, accounts payables & receivables, on-call site manager rotation.

Business Office Manager

“I don't know what your destiny will be, but one thing I know: the only ones among you who will be really happy are those who will have sought and found how to serve” – Albert Schweitzer

I have found my niche in assessing needs and allocating resources for individuals seeking help to overcome barriers of self-sufficiency, meeting basic needs, and serving their community through multiple service roles and non-profit organizational volunteer work in the Greater Pittsburgh area since 2015.

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