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Voice Over Artist

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My main responsibility was to ensure the efficient and effective maintenance of customer service offices in the city.

Responsibilities

Supervise a team of engineers and technicians specialized in the maintenance of customer service offices.

Plan and manage regular maintenance operations for customer service offices.

Solve technical problems that affect the operation of customer service offices.

Ensure compliance with technical standards and regulations.

Explanation

Supervision of a team of engineers and technicians: This is an important responsibility for a maintenance engineer, as it requires the ability to lead and motivate a team of professionals.

Planning and management of regular maintenance operations: This is a complex task that requires knowledge of the equipment and systems used in customer service offices.

Solving technical problems: This is a critical skill for any engineer, as it requires the ability to identify and troubleshoot problems quickly and effectively.

Ensuring compliance with technical standards and regulations: This is an important responsibility for any engineer, as it helps to ensure the safety and reliability of equipment and systems.

Telecommunications Engineer

ملهمون-Mulhemon

My main responsibility was to develop and implement e-marketing strategies that help the platform attract more students and achieve its business goals.
Through my work at Mulhemon, I gained many important skills and experience, including:
Strategic e-marketing planning
Data analysis and measurement
Project management
Teamwork
Effective communication

Digital Marketing Manager

Zain Sudan

My primary responsibility was to answer customer inquiries and provide support in resolving their issues related to the company's services. I worked on a variety of different programs, including the customer relationship management (CRM) program and the customer support program.

Through my work at Zain's customer service center, I acquired a number of valuable skills and experience, including:

Effective communication with customers via phone, email, and social media

Problem-solving skills
Teamwork skills
Dealing with angry or frustrated customers
Specific examples of tasks

Receive customer inquiries and listen to their issues
Provide technical support to customers in resolving their issues related to the company's services
Answer customer questions about the company's services
Deal with complaints and special requests from customers
Provide suggestions for improving the company's services

Call Center Customer Service

Almoubashir investment

Khartoum International Channel

Broadcast Engineer

Ministry of Interior - Civil Status

data entry

MTN Sudan

My main responsibility was to sell the company's services to customers in a number of cities with different cultures.

Responsibilities

Communicate with potential customers and understand their needs.
Provide quotes and explain services to customers.
Convince customers to buy the company's services.
Manage customer relationships after the sale.

Sales Service Representative

Communication Engineer with 8+ years of experience, including as Maintenance Manager.

Proven expertise in planning and implementing maintenance strategies, managing teams, and solving technical problems for optimal performance.

Additional skills in sales, customer service, data entry, and social media marketing. 

Successfully developed and implemented digital marketing strategies that boosted engagement and brand awareness.

Passionate about personal branding and committed to staying up-to-date on the latest developments and trends in the telecommunications and social media industries.

Seeking new opportunities to share my experiences and expand my network.

Committed to providing outstanding performance and exceeding expectations in any work environment.

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Rashid Hamid

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