Ravi R.'s Linkedin Analytics

I am an MBA (Marketing and Retail) qualified professional with over 7 years of experience in Branch Administration and Banking Operations, including Customer Service Management, Foreign Exchange & Currencies, and Account Opening. I have a proven track record of successfully managing cross-selling of various products and services, such as Life Insurance, Fixed Deposits, Travel Cards, Current Accounts, Credit Cards, Personal Loans, and Mutual Funds. My experience has allowed me to interface with clients, suggest viable product and solution options, cultivate relationships with them for securing repeat business, and ensure quality delivery of products to clients. I am capable of championing organizational values & vision, overcoming complex business risks & challenges, making high-stake decisions in coordination with Top Management Team, and delivering on mission-critical branch targets. I possess expertise in developing business development procedures, service standards, operational policies, and guidelines, and driving business relationships with government institutes to increase the customer base through offering various banking products, solutions, and services TASC Account. Currently, I am working as a Branch Manager with Modern Exchange company LLC, Muscat, Oman, where I manage a team of 10 people and ensure sales and revenue target achievement. Additionally, I have previously worked with Sharekhan By BNP Paribas Limited, Mumbai as InstaMF Executive, and with Axis Bank Limited, Kolaras as CSO, where I have gained experience in managing customer service and business development operations. I have attended inbound and outbound phone calls to/from potential customers, managed client queries/grievances, mapped client's requirements, and offered guidance on the same. I am skilled in MS Office, Tally, Cybersecurity-IQSPL, and internet applications. Moreover, I hold certifications such as NISM-Series-V-A: Mutual Fund Distributors Certification Examination and AML from the College of Banking and Financial Studies, Muscat. I have also participated in extracurricular activities such as internships, debates, group discussions, athletics, and tech fests organized in college. Overall, I am a motivated and result-driven professional who is always looking for new challenges to enhance my skills and achieve new goals.