R K Lifestyle Development Consultancy

I am a licensed Executive, Career and Life Coach. I help corporate professionals in their career progression, communication mastery, and mindset transformation. I guide them to the career and life they are worthy of.

Founder

ADNOC Group

• Facilitated the functional teams through HR interventions, to mentor & coach HR team members on diverse functions of HR 
• Demonstrated value as a member of the Group Leadership Team: Serve as a role model, guide the organization in accordance with its values, and act as a trusted advisor
• Developed a People Strategy with a strong emphasis on a culture in which diversity and inclusion are at the forefront of the strategy's conception 
• Learning and Development: The emphasis on learning and development that results in measurable gains for the organization and its employees 
• Responsible for the Employee Performance Management (EPM) Process for 5000+ employees all across the company 
• KPMG HR Transformation Project: Led as an SME and provided advisory support for an in-depth HR process optimization project on cost efficiency, employee experience, dashboard integrity, leadership, and change management 
• Project SHUROUQ, Hire-To-Retire (H2R) Employee Life Cycle: Led Project SHUROUQ, a HR Optimization Project as a Subject Matter Expert 
• Spearheaded research-based deliverables and addressed real business issues based on ADKAR model and Six Sigma DMAIC model 
• Led a 9-member team strategically through the transformation project focusing on organizational design, a span of control, and workflow alignment for all HR functions i.e. Workforce Planning, Organization Development, Talent Acquisition, Job Design, Compensation and Rewards, Performance Management, People Relations, Talent Development, and Change Management Implemented critical time-bound SMART ‘Quick Wins’, continual and long-term solutions.

Performance Management Analyst, HCD

Responsible for all HC Functions for 200+ Employees of Supply Chain Management Division.
• Recognized with “Dedication Towards Division Employees” Award.
• Resolved 100% ER issues with HR Business Partners.
• Conceptualized and implemented Employees’ Recognition and Awards Program (RAP).
• Played a key role in the successful execution of SCMD Leadership Forums for 3 consecutive years. Received Appreciation from SCMD Management.
• Developed JDs for all SCMD positions through a Job Analysis process with Line Managers, Section Heads, Team Leaders and Job Holders.
• Contributed to successful implementation of Employee Engagement Survey leading to high participation and 65% employee satisfaction index in year 2019.
• Implemented Training Needs Analysis (TNA) mechanism for identifying training needs based on competencies, PIPs and PDPs.
• Developed Annual Manpower Plan and 5-Year Manpower Plan.
• Ensured 100% completion of IPOs setting and YE Appraisal by SCMD employees.
• Conducted Knowledge Sharing and Strategic Awareness sessions.
• Designed and published Employee Orientation Handbooks.
• Actively involved in imparting Trainings, Career development and Career Enhancement of UAE National Entry Point Employees.
• Established high quality business writing mechanism.

Specialist | SCD | ADNOC Refining

Emirates National Group

Assigned as Acting HR Manager. 
• Worked closely with the Group HR Manager to streamline and centralize HR functions across 16 locations in Abu Dhabi, Al Ain and Northern Emirates.
• Hired best fits for the company through Telephonic and Face-to-Face Interviews.
• Forecasted the annual Training Budget. Conducted cost effective budgeted trainings (In-house/Outsourced) based on Competency mapping in line with company’s policies and procedures resulting in 25% savings.
• Designed and developed internal job advertisements for Employee referrals. 
• Worked in close association with Hay group and Bayt.com on “Salary Benchmarking 2010-2011” project. Designed and rolled out various remuneration policies/packages in line with market trends for Sr. Management review and approval.
• Led HR Teams during ISO Quality Audits to close the pending Non-Compliance Actions.

Corporate Trainer & HR Generalist

Saint Gobain Gyproc, Middle East

In the new plant manufacturing establishment in UAE, I was responsible to fill 60 strategic vacancies, onboard and induct them in a 6-months period in line with business needs.
• Recognized by HR Manager for meeting 100% recruitment target as per the deadline.
• Sourced cost-effective channels of advertisements, both locally and overseas,
• Liaised with Job Portals (Monstergulf.com, Naukrigulf.com, Bayt.com etc.) and 
   Recruitment Consultants (Local and Overseas) until the finalization of MOU and contract.
• Responsible for sourcing and screening of CV’S from various channels, preliminary screening of candidates through Telephonic Interviews and Psychometric tests.
• Conducted Personal interview of short-listed candidates based on their KSA’s 
   (Knowledge, Skills and Abilities) and Behavioral based questions at staff level.

HR Executive - Recruitment & Retention

Sahara India

Responsible for Quality and Customer Satisfaction (QCS) enhancement of the Airline services all across its airports aiming to be No.1 Domestic Airlines.

• Selected as a part of 12 QCS team members proposed as Airport Managers.
• Conducted Orientation and Refresher trainings for Customer Service Officers and Cabin Crew on their Personality Development, Team Building, Communication CRM, Awareness on HR policies and procedures, and various related topics. Achieved 95% increase in performance.
• Worked closely with Airport and Station Managers guiding them in line with ISO Quality standards, Service Level Agreements and IOSA standards to enhance customer satisfaction.
• Implemented Six Sigma tools for accurate and thorough profiling, interviewing and hiring potential candidates, reducing attrition rate, and effective performance appraisal.
• Led the Six Sigma Green Belt Team for Process Improvement in Mishandled Baggage Area (MHB) resulting in 25% reduction in Customer Complaints.

Senior Executive - QCS, AIR SAHARA

Successfully completed 2-month Marketing and Research based Training Project on “Comparative Analysis of Frequent Flyer Programs (FFPs) in Aviation Industry”.
• Based on my 2-month successful Internship, Company offered me a direct full-time employee placement after my Master’s Degree program.
• Studied and Researched the Frequent Flyer Program of Air Sahara
• Designed a Survey Questionnaire and initiated a Pax survey at Airport.
• Successfully completed Marketing and Research based Summer Training Project titled “Comparative Analysis of FFPs in Aviation Industry.
• Appreciated by Airlines Sr. Management on the Presentation, SWOT Analysis, well researched report and proposed recommendations.

Management Trainee / Intern,  AIR SAHARA

I am an SHRM-SCP certified HR professional having 19+ years of career success in the Oil & Gas, Aviation, Manufacturing, Transportation, and IT Industries. 
A certified NLP Practitioner by the American Board of Neuro Linguistic Planning (ABNLP), I am also a Licensed Certified Executive, Life and Career Coach

My expertise lies in :
⏩ Strategic human resource management
⏩ Coaching and Mentoring
⏩ Formulating policies for workforce planning and organization development
⏩ Talent acquisition, recruitment, selection, and retention
⏩ Job analysis, Job evaluation, and Job design
⏩ Talent development, induction, training
⏩ Career development and succession planning
⏩ Competency Reviews, and Skills Assessments (technical, functional, and behavioral)
⏩ Total Rewards
⏩ Performance Management
⏩ Employee Engagement 
⏩ HR Business Partner
⏩ Employee Relations
⏩ Corporate Communications
⏩ SAP Success factors
⏩ Success metrics and KPIs.

Over time, I have proved my excellence in partnering at all organizational levels to define & implement HR strategies aligned with organizational objectives; developed strong, positive relational networks, and supported departments company-wide.

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