Răzvan Georgescu

Chrono Craft Consulting

Provided comprehensive business consultancy services with a focus on the IT and Engineering sectors;
Gained an overall understanding of clients' businesses, identifying opportunities for growth and
improvement;
Worked on confidential and sensitive projects under strict non-disclosure agreements (NDAs);
Leveraged personal sales and business development activities to generate new leads and
opportunities;
Engaged in the end-to-end consulting process, from initial assessment to delivering strategic
recommendations;
Collaborated with clients to define their business goals and challenges, tailoring consulting solutions
accordingly;
Developed and implemented effective strategies for process optimization and operational efficiency;
Offered guidance and recommendations to clients, addressing their specific needs and objectives;
Conducted regular feedback sessions with both consultants and clients to ensure continuous
improvement;
Operated independently as a senior consultant while also delegating tasks to sales and business
development managers;

Senior Business Consultant

Upgescu

Self-employed Senior Business Development and Sales Manager, started Upgescu with the idea of
creating a Sales Academy while offering externalized B2B sales services;
Enhanced business development and sales efforts for various companies in the industries such as IT &
Engineering, Tech and many more;
Trained Sales Consultants to join efforts of partner companies, whilst teaching an end-to-end type of
approach of the sales process;
Reviewed and enhanced the sales process, ensuring effective strategies and tactics were in place;
Managed a team of sales representatives, providing guidance and supervision;
Utilized various communication channels, including phone, email, LinkedIn, and events, for both cold
outreach and warm leads;
Developed innovative approaches and initiatives to drive sales and increase revenue;
Nurtured and maintained strong relationships with existing clients, providing exceptional support and
assistance;
Played a key role in the end-to-end sales process, from initial research and prospecting to successful
account management;
Collaborated with marketing teams to develop and implement promotional campaigns and materials;
Tracked sales metrics and key performance indicators to evaluate success and identify areas for
improvement;
Demonstrated leadership skills by managing and coordinating the efforts of a sales team;

Senior Business Development Manager

Amaris Consulting

Reached out to potential customers via telephone, email and in-person inquiries;
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability;
Negotiated, prepared and signed contracts with clients;
Developed and implemented favorable pricing structures balancing firm objectives against customer targets;
Responsible for driving the performance and behavior standards as Business Manager, focused on 3 main verticals; Business Development, Recruitment & People Management;
Represented company and promoted products at conferences and industry events;
Identified and pursued valuable business opportunities to generate new company revenue and improve
bottom line profit;
Coordinated a Business Unit assigned to various technical projects, in both IT & Engineering sectors;
Defined Business Plan & territory Development Strategy whilst managing P&L;
Created & sent customer invoices, acting as Accounts Receivable in case of unpaid/late invoices;
Conducts end-to-end interviews for specific projects in order to find the best candidates; including, but not limited to scouting, attracting, interviewing, presenting project, negotiating and creating a work offer;
Managing employees by mood monitoring, manage consultants development and career evolution/path;
including, but not limited to annual performance evaluation, compensation, salary renegotiation's, coaching sessions, trainings & professional development, soft skills and technical skills, managing conflict, motivation, retention;
Working closely with employees to improve work relationships, to ensure a high level of employee
engagement and motivation;
Perform motivation actions and coach, improve and maintain the quality of performance, finding best ways to keep our work at highest standards;
Knowledge of Romanian Labor Law;
Worked with various internal tools from CRM to HR Management;

GlobalMaca Holdings

Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability;
Generated new business with marketing initiatives and strategic plans;
Constant business development and increasing brand awareness globally;
Generating, coordinating and servicing some of the most important and difficult projects in the assigned
area;
Providing constant support to the team;
Involved with the management team in establishing the annual national strategy and objectives;
Forecasting, planning, coordination and continuous assessment of all activities assigned to specific sales
region;
Compiling and analyzing sales figures;
Establishing and tracking monthly income at regional level;
Maintaining constant contact with the market and gathering relevant information on market opportunities, trends, situation of competition;
Develop efficient and creative sales and marketing strategies for the assigned territory;
Work at the strategic level (generating innovative ideas for growth) and at the tactical level (create and
execute sales strategy, analyzing data, optimizing results);
Providing support as acting manager throughout the areas assigned;

Business Development Manager

Future Decoded

Reached out to potential customers via telephone, email and in-person inquiries;
Generated new business with marketing initiatives and strategic plans;
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability;
Developed and implemented favorable pricing structures balancing firm objectives against customer targets;
Ensure customers are updated on new product features and have awareness of the road map for their
current solution investment;
Kept meticulous client notes and updated account information in company databases;
Partnered with business teams and IT personnel to align project goals with business strategy and define
project milestones;
Collaborated with sales and marketing departments to support project roll-out;
Negotiated, prepared and signed contracts with clients;
Worked with existing customers to increase purchases of products and services;
Implemented successful approaches to revitalize under performing product lines and create new profit generating enterprises;
Represented company and promoted products at conferences and industry events;
Designed Microsoft Dynamics CRM to fit the company's needs using Microsoft Flow and Power Apps to
design it to be also launch from phone/tablet, automation of some processes and more;
Technical knowledge as of collaboration with Tel-co, Classifieds, Smartphone services and Smartphone
manufacturers;

KEYENCE CORPORATION

Prepared offers by studying customer RFPs and consulting with project
managers;
Providing solution and solving applications onsite (End-Users and OEM's);
Managed technical integration, systems engineering program management, customer support and program management;
Analyzed market trends, competitor performance and product strengths;
Delivered technical sales presentations to prospects and presented benefits and value of products;
Provided technical troubleshooting and problem solving for clients with installed equipment or system
issues;
Gained customer acceptance by demonstrating cost reductions and operations improvements;
Attended trade shows and seminars to promote products and network with industry contacts;
Delivered product training for clients;
Identified and supported resale opportunities to achieve sales plans;
Captured opportunities for additional sales during project implementation and rollout with existing
accounts;
Submitted booking forecasts, monthly highlights and CRM entries;

Sales Engineer

Oracle

Carried out day-to-day duties accurately and efficiently;
Ensuring the successful renewal of the support service contracts for Benelux customers and maintaining a positive relationship;
Used critical thinking to break down problems, evaluate solutions and make decisions;
Identified issues, analyzed information and provided solutions to problems;
Providing support renewal offers, information regarding sales orders and price calculations;
Educate customers on business practices and any associated contractual implications;
Responsible for meeting efficiency requirements on outbound calls for renewals;
Manages exceptions for customers with issues that may delay or inhibit renewals;
Ensures customer awareness and understanding of the applicable elements of the Support portfolio;
Accountable for timely support renewals for small to medium-sized customers in assigned territory;
Ensure customer awareness and understanding of applicable elements of the support portfolio;
Resolved problems, improved operations and provided exceptional service;
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork;
Offered friendly and efficient service to customers, handled challenging situations with ease;
Worked within applicable standards, policies and regulatory guidelines to promote safe working
environment;
Used Microsoft Word and other software tools to create documents and other communications;
Accurately forecasts business targets and opportunities in territory;

Hospitality & Retail Support Renewals Representative

CGS Romania

Learned new skills and applied to daily tasks to improve efficiency and productivity;
Used critical thinking to break down problems, evaluate solutions and make decisions;
Demonstrated respect, friendliness and willingness to help wherever needed;
Proved successful working within tight deadlines and fast-paced atmosphere;
Handled over 50 calls per day to address customer inquiries and concerns;
Processing customers orders (mobile phones, phone accessories and gadgets), solving and correcting
system errors at order level that customers placed online or with another representative;
Build, update and manage customer's accounts with Sprint;
Provide support and solutions for customers who want to replace orders, follow procedures and processes in order to provide customer satisfaction;
Checking new customers for fraud and service eligibility as per KYC procedures;
Receiving inbound calls with regard to any issue related to activation of subscribers, sales support and order status;
Contacting customers/ Sprint employees to gather information to proceed with completing and fulfilling
their requests;
Contacting other Sprint departments in order to tackle customers problems that might lead to cancelling or delaying the shipment of their devices, such as: unpaid balances, wrong credit decisions, suspended accounts;
Reserve and activate subscribers, change price plans and features, port-in numbers from any other service providers;
Ensuring pricing, discounts and other appropriate information on the order is accurate and the customer is eligible to obtain them;

Customer Service AEQ Specialist

Everything about sales, consultancy & business development

Taplio

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