PagerDuty

I lead CEO communications and executive communications at publicly listed (Nasdaq: PD) enterprise-grade B2B software company that is the industry standard in digital operations. 
* Own CEO narrative, reputation and CEO presence across all channels. 
* Serve as in-house expert on best-practice for elevating and differentiating executive profiles in service to the brand. 
* Advance and reinforce PagerDuty's growth story through our CEO and executive team.

Director, Executive Communications 

Mixing Board

Created and convene the executive communications subgroup of this international membership community for leaders in marketing, communications and brand. 
* Facilitate quarterly best practice calls for dozens of members focused on CEO communications. 
* Moderate the #exec-comms slack channel with >100 senior exec comms experts for real-time knowledge sharing.

Community Member and Convener of Executive Communications Subgroup

GLIDEsf

Joined the Public Affairs team to support CEO & internal communications, community engagement and policy objectives during a time of transformation for the iconic social service, civic and spiritual organization.

Public Affairs and Communications (interim) 

Guild Education

Served as executive communications partner to Founder and CEO Rachel Romer.

VP, Executive Communications

C-level Stories

Founded and grew a thriving C-Suite communications practice known for amplifying purposeful brands through consistent, resonant and authentic leader voices. 

> Achieved strong YOY growth through word-of-mouth referrals to 85+ CEOs, CHROs, CTOs and other leadership team members at dozens of brand-name companies, including LinkedIn, Samsung, Mozilla, Intuit, Salesforce, Facebook, VSCO, Evernote, Confluent, Planet, Realtor.com, RingCentral, Redesign Health, many startups and several VC firms. 

> Crafted compelling company and culture narratives that generated trust, engagement, and positive response from key stakeholders, including customers, employees and users. 

> Became known as the “Exec Whisperer,” capable of influencing across functions to accelerate impact by quickly spotting opportunities and delivering actionable guidance. 

Clients credited our work together for driving transformational results including:
> 4+ successful exits for startups to brand-name acquirers; 
> 90% reporting more authentic, confident, resonant, credible leaders; 
> Measurable increase in media interest and coverage; and, 
> Happier and more engaged stakeholders, including customers, employees, users.

Founder and Principal

Google

Created internal and executive communications strategies for the business management team as Google was shifting from a federated global business to a centralized one. 

> Team building. Evolved internal communications from “employee marketing” to fully-developed strategic function featuring authentic and credible executive communications. 

> Internal leader brand creation. Advised business leaders on how to establish their professional brand and thought leadership through communications that captured their individual voice, business goals and point of view. Provided speaker training. 

> Valued thought partnership. Earned credibility as a valued member of business unit management teams by supporting revenue priorities and employee engagement goals. Drove alignment among diverse stakeholders. 

> Change management. With HR, helped design and execute plans for broad organizational change programs involving thousands of employees in every region.

Senior Manager, Internal & Executive Communications

Bristol-Myers Squibb

Joined as CEO speechwriter. Evolved to span corporate, internal and investor strategic narrative and messaging.

> Partnered with the CEO and COO on executive communications to build investor confidence and create a story to explain company's new business strategy and restructuring. Prepared executive scripts and slide presentations for earnings calls. Produced keynotes and remarks for employee meetings, media engagements, white papers, annual reports. 

> Employee comms & change management. Drove alignment on messages for workforce reductions, bonuses, performance reviews, and career development. 

> Won company-wide recognition for investor messaging at annual shareholder meetings.

Director, Executive Communications

The Star-Ledger

London-based European correspondent covering business for U.S. audience

Foreign Correspondent

Pulitzer Prize-nominated work included in the 2001 “Best Newspaper Writing” anthology
Wartime reporting in Israel, West Bank & Gaza Strip Feb-May 2003

Staff Writer 

I am a communications leader who partners deeply with CEOs, founders and C-suite teams to advance business goals, protect reputations, amplify brands, create positive cultures, manage change, and engage key stakeholder audiences, including investors, employees, media and the general public. Over the past 15+ years, I’ve embedded with companies across sizes, stages and industries, particularly in software, consumer tech and healthcare. I love the intellectual challenge of crafting transformational business stories amid changing circumstances while partnering with diverse sets of people.

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