Qnary

Senior Enterprise Manager

Building a scalable solution to better equip & resource CSMs & writers working with multi-exec accounts
Strategizing with CSMs to ensure deliverables align with personal & corporate branding
Partnering with COO & Director of Client Success to build out reporting structure
Supporting & managing Enterprise CSMs to reduce churn & ensure smooth delivery of weekly content

Manager of Enterprise

Qnary is a tech-enabled solution that optimizes an executive’s online presence, generates thought-leadership content for that executive, and grows followers and engagement with that executive’s content and profiles.

Qnary is one of the Inc. 5000 fastest-growing enterprises according to Inc. Magazine and one of the 360 best companies by Entrepreneur magazine in 2018, 2019, & 2020.

Client Success Manager

Sapper Consulting, LLC

Partnered with other CSMs to ensure their clients have relevant content, targeting, & strategy
Created all content, handle strategy pivots, & ideal client profiles for each account
Pulled prospect data to ensure high quality meetings for each client

+ Met weekly with cross departmental team to ensure Sapper's commitment to Diversity, Equity, & Inclusion moves forward
+ Created & coordinated logistics of Sapper employee birthday card program

Senior Enterprise Account Manager

Planned & organized weekly training sessions for team
Consulted with Team Director on individual CSM opportunities for improvement & collaborate on individualized training to prepare them for full client load
Provided personalized feedback to CSMs based on observed opportunities
Continuously evaluated training program and provide feedback for improvement

Enterprise Trainer

Primary point of contact and sole project manager for 25+ clients (industries include: IT, Digital Marketing, Manufacturing, Supply Chain, Leadership Consulting)
Piloted program to fully manage the onboarding process, create email campaign strategy & content, & communicate with prospects on behalf of the client to set quality B2B sales calls
Serve as clients' coach & partner, providing data and critical insight for strategy pivots to help increase their revenue & grow their business
Contribute to client retention goals and customer satisfaction targets by proactively identifying churn risk and working to eliminate that risk

Senior Client Success Manager

B to B Opportunity Creation

At Sapper Consulting, we understand that lead generation is crucial to the success of any business. Our team works with you to develop customized strategies that will generate high-quality sales opportunities. We use proven techniques & proprietary statistical analyses to pick the right tools and develop the customized strategies that will generate the high-quality sales opportunities your company deserves.

Fellowship of Christian Athletes

Plan & coordinate events (includes annual gala, sporting events, student camps)
Work with database to build & foster relationships with donors, volunteer board, coaches, etc.
Receive and process gifts and report financial standings
Serve alongside Field Staff, Area Director, Board of Directors, Coaches, & Athletes
Update social media outlets to increase visibility within the organization & the community

Programs, Events, & Development Administrator

Saint Louis Zoo

Received & processed gifts daily (including checks, credit cards, etc.)
Helped plan & run Marlin Perkins Society events
Assisted with cultivation and stewardship of approximately 1,000+ members
Collaborated with volunteer committee to solicit new members
Created & coordinated community relations donations with members of the public

Development Assistant

Assisted with not-for-profit events, specifically fundraisers like Zoofari - a $1+ million fundraiser
Planned Public Officials' Day, an event to thank community officials
Organized auction items for various fundraisers
Helped Special Event Coordinators with any needs they had

Special Events Intern

Branson Lakes Area Chamber of Commerce/Convention & Visitors Bureau

Helped plan fall FAM Tour for meeting planners
Called potential clients to set up appointments
Wrote letters and worked on the explorebransonsports.com website

Meetings & Conventions Intern

A firm believer that people should always be celebrated & everyone deserves a seat at the table.

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