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As a relationship-oriented leader with a proven track record of accelerating sales and revenue in the staffing industry, I have successfully generated millions of dollars and moved through the ranks to managing a high-performing team of Business Development Managers. My journey began with a passion for exceeding client expectations and delivering exceptional results. This quickly earned me recognition and trust from leadership. This trust culminated in a pivotal role where I was tasked with replicating my success by training junior members of the client success and acquisition teams. Through my mentorship, these teams have achieved record-breaking growth. They built strong customer relationships, improved the quality of their service, and upsold to existing customers. My unwavering commitment to quality and service has not only driven client satisfaction but has also fostered a culture of excellence among my direct reports. This dedication has strengthened relationships with large, nationwide accounts in telecom, insurance & financial services, ensuring sustained success and growth. I am deeply passionate about empowering teams, enhancing client experiences, and driving organizational success. With a strategic vision and hands-on approach, I am committed to leading with a focus on building rapport and satisfaction in every endeavor. Career Highlights: -Increased revenue by transforming the team’s performance through tailored 1:1 sales coaching. -Generated more placements with our largest account, by offering new placement services in the digital and marketing fields. -Grossed millions of dollars by developing a stronger understanding of our customers’ talent acquisition expectations. -Strengthened support of accounts by listening to and designing customized service and delivery plans that met needs. -Transformed struggling account into large asset within 6 short months of ownership by increasing placement rate. I am powerful in making significant strides towards developing sales and account management teams. By delivering a high-quality service, I am able to develop sincere relationships based on care, trust, and integrity. I welcome the opportunity to engage in a mutually beneficial conversation, where we can discuss your needs and work together.
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