GE HealthCare

Senior HR Staff Manager Health & Wellfare Plan Delivery

Alight Solutions

Client Manager of Health and Welfare 

MOBĒ

MOBE is a $28M virtual B2B healthcare technology company helping insurance providers reduce risk and cost of care for high-risk members with chronic healthcare conditions. In this role, I led 20 health coaches and clinicians to interpret MOBE app user data to develop insights, close program offering gaps, develop new programs, and win new business with insurance providers.

●	Developed outcomes-based business case demonstrating $82.5M in healthcare cost savings to successfully secure two new client contracts and engage 55K net-new members
●	Developed and led a high performing coaching team to exceed key metrics including member conversion rate (50% v. 40% target), retention (70% v. 55% target), and adherence to programming (95% v. 90% target)
●	Analyzed voice of customer feedback to identify and develop net-new lifestyle management program offerings, reducing cost for insurance company clients by $4.5M
●	Used Tableau data visualization and analysis; Used Salesforce to track customer engagements

Operations Manager

-Utilization of motivational interviewing and lifestyle management to understand where a participant could gain success
-Use small manageable goals to reach long term goal for improved health
-Discussed fundamental health concepts to build value for healthy change
-Consistently hit business expectations including on boarding new participants, retaining participants and taking the participant through the program entirely 
-Consistently high quality assurance scores indicating programmatic adherence
-Affective communication via telephone and digital app
-Full participant load

MOBE Guide 

RAM Wellness LLC

RAM Wellness is a chiropractic and wellness company. As the founder, owner, and operator, I solved complex and ambiguous problems associated with entrepreneurship. I was responsible for all aspects of business operations including: business development, marketing, accounts payable/receivable, insurance billing, and patient care.

●	Successfully grew a startup chiropractic practice from $0 to $125K in 12 months
●	Developed reciprocal B2B partnerships with local athletic and community organizations to generate over $5K in monthly recurring revenue (MRR)
●	Created an innovative client sourcing program via teachers unions; held in-person ‘teacher appreciation’ events at surrounding schools generating 45 net-new customer leads out of 50 attendees (90% acquisition rate)

Owner/Chiropractic Physician

Aligned Modern Health

Aligned Modern Health is a $48.1M wellness healthcare provider in the Chicagoland area. In this role, I generated net new clients/revenue, created community-based B2B partnerships, and launched two new company offices.

●	Developed community partnerships strategy and conducted business development to increase daily patient volume from 20 to 50 (+60%) and increase monthly revenue from $22K to $100K (+354%) per month
●	Led the expansion of a new clinic location to increase brand presence, generating revenue of $65K per month in 6 months
●	Expanded clinic service offerings (acupuncture, functional nutrition) to create additional revenue-generating opportunities with existing clients; generated $2K in incremental revenue in the first month

Chiropractic Medical Director-Streeterville

Pacific College of Oriental Medicine

Created and delivered curriculum on clinical terminology and inorganic chemistry for students working towards acupuncture licensure.  Evaluated understanding of information through exams, lab work and in-class exercises.

Chemistry Instructor

core power yoga

Focus on basic yoga flow to help new students gain a solid foundation for a life long practice.  Utilized anatomic knowledge to help establish body awareness, improved balance an enhanced flexibility for students.

yoga instructor

I have a unique combination of 15+ years’ experience in Clinical Healthcare Business Development, entrepreneurship, and B2B healthcare technology programs delivery. During my career, partnerships and referrals have helped me grow my own Chiropractic practice and others quickly. I’m a relationship builder at heart; I’d say my “secret sauce” is my pleasant persistence, resourcefulness, and natural curiosity to solve problems. As I think about the next chapter in my career, I’d love to continue to develop relationships, exceed big goals, and apply my entrepreneurial spirit to build and grow an organization.

Taplio

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