Certis Belchim

Serve as Local Compliance Officer (LCO) within the Corporate Compliance Council, managing the implementation of compliance programs.

This Master Data Officer role as an advisor involves overseeing data management, implementing data governance, managing data quality, and deploying MDM solutions to meet business objectives.

- In partnership with other architects, establish and improve standards for 10 apps, integrations, and 3 cloud applications, ensuring their use in projects and solutions

- Collaborate on 16 post-merger integration projects as a Key User and Expert Key User on master data management and data products

- Manage data integration and interoperability for 16 branch offices in 17 months utilizing Dynamics 365FO and DAMA-DMBOK2

- Implement DAMA-DMBOK2 framework using Power Automate, resulting in a 60% data quality improvement within a 24-hour turnaround

- Lead Data Management Maturity Assessment (DMMA) score increase from level 1 to level 3 by use of DAMA-DMBOK2 framework

- Manage metadata repository with Records Management Maturity Model (RMMM) level 4 in line with ARMA International’s Information Governance Maturity Model

Master Data Officer 

PVH Corp.

PVH Corp. (parent of Calvin Klein, Tommy Hilfiger and Heritage Brands).

This role encompasses a wide-range of responsibilities, such as Change Management, Business Process Management, Compliance Management and Master Data Management.

- Improve Data Quality Management (DQM) methods and processes

- Lead Master Data Governance (MDG) platform enhancements and Agile Release Management

- Contribute to Agile software development and testing

Senior Customer Master Data Admin | Analyst

PVH Corp. (parent of Calvin Klein, Tommy Hilfiger and Heritage Brands).

(Order to Cash) Customer Master Data Administrator and Master Data Management (MDM) Operations Coordinator, and Subject Matter Expert (SME); Customer Master Data Analyst; Business Process Analyst; ERP Data migration project support. 

Master Data Governance (MDG) with Agile roles as Customer and Product Owner; Prioritize Product Backlog items; Functional and user acceptance testing in Agile Scrum projects. Nintex Workflow development and testing.

Customer Master Data Admin | Analyst

SWIFT

(Order to Cash) As a Customer Support Engineer, Ad interim, with a background in resolving administrative, technical, and business-related queries for a wide range of customers and vendors in a Data Management position.

- Manage customer queries and problems via telephone and online support, achieving high resolution rate of 80% within service level agreement (SLA)

- Analyze and resolve invoice and order issues in SAP ERP over 100 countries and 10,000 financial institutions and corporations

OTC Customer Support Engineer, a.i.

Nike EMEA

(Service network) Retail Store Operations administrator, Ad interim, to the Nike EHQ Retail Store Operations teams.

- Handle and resolve over 150 queries from Accounts Payable department and vendors/service providers

- Manage prioritization of urgent tasks, and resolved related conflicts with invoices and purchase orders with 100% success rate

Nike Retail Store Operations Admin, a.i.

IDEXX Laboratories

(Order to Cash) Part-time Administrative Assistant, Ad interim, to Customer Master File team of Finance department EMEA.

- Validate and process lab, instrument serial number and billing information in SAP ERP database with 99% accuracy

- Train new interns on the Customer Master File, resulting in a 40% improvement in productivity

Customer Database Assistant, a.i.

Intern to Customer Master File team of Finance department EMEA.

- Improve customer validation process by 15% using a list of official VAT validation websites

- Standardize business registration ID and VAT identification formats with abbreviations

Customer Database Intern

Seasoned Data Management professional with over 8 years of demonstrated experience working in diverse industries. Certified Data Management Professional (CDMP) and TOGAF® Enterprise Architecture Practitioner. Proficient in SAP, Microsoft Dynamics 365 for Finance and Operations (Dynamics 365FO), and Microsoft Power BI for data analysis and visualization.

My purpose is enabling people and organizations, to achieve their fullest potential, through data.

Taplio

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