Live Nation Entertainment

•	Develops efficient procedures leveraging Excel's analytics tools, such as Pivot tables, Conditional formatting, and VLOOKUP, resulting in a 15% operational efficiency increase.
•	Employes SaaS platforms, driving a 20% surge in ticket sales and vendor data optimization, in conjunction with Excel's analytics tools.
•	Lead operational projects, driving system changes, process enhancements, and legal compliance updates, achieving a 25% increase in efficiency through the implementation of Excel-based data analysis and project tracking.
•	Conducts User Acceptance Testing for system improvements, delivering 10% faster implementation timelines through streamlined technical training support. 
•	Utilizes Excel for data validation and analysis, reducing error rates by 15% and accelerating decision-making processes. 
•	Analyzes contracts, generating monthly reports, and conducting audits, leading to a 20% increase in operational productivity across Finance, Sales, and Compliance departments. 
•	Utilizes Excel for data analysis and reporting, resulting in a 30% reduction in report generation time and a 25% improvement in data accuracy.

Operations Analyst

Guest Services Supervisor

Employment Development Department

•	Transformed benefit allocation process through expert utilization of Excel Macros (VBA), achieving a 90% reduction in calculation errors and a 50% decrease in processing time. Boosted efficiency and accuracy, while ensuring strict adherence to regulations and policies.
•	Authorized and distributed Unemployment Insurance payments, contributing significantly to a 30% increase in processing efficiency during the Covid-19 crisis, requiring the gathering and analysis of data for logical reasoning.
•	Conducted over 50 Unemployment Insurance interviews weekly, employing Excel's Data Validation, INDEX MATCH, and Pivot tables, reducing special claims handling time by 25% while effectively communicating and preparing concise reports.
•	Leveraged state-exclusive software for accelerated claimant eligibility analysis, resulting in a 20% reduction in managing time, highlighting the ability to exercise sound judgment and initiative within a team environment while relating to diverse community members.
•	Executed automated systems in Excel for benefit calculations, data analysis, and report generation, slashing processing time by 40% while ensuring a 15% boost in data accuracy.

Unemployment Claims Analyst

An accomplished operations analyst adept at harnessing Excel's powerful analytics tools to boost operational efficiency across multiple sectors. Demonstrated success in driving significant increases in efficiency, such as a 25% uptick through system improvements and legal compliance updates. Consistently delivered substantial reductions in processing time—up to 40%—by leveraging Excel Macros and functions like VLOOKUP and Pivot tables, consistently surpassing stakeholder expectations.

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