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I am a seasoned technology leader, with extensive experience in leading digital and change initiatives that span business, technology, and product domains in both non-profit and commercial companies. I have wide domain experience in governance and risk, digital leadership, business strategy and business analysis, digital product strategy, business transformation and culture change, project management, design and development team leadership, and technology implementation. A key strength is my ability to understand organisational systems and culture, and to use that knowledge to lead and manage change. I apply my deep knowledge of business process improvement, and an understanding of how people and technology interact, to enable continual improvement of business outcomes. I keep my knowledge up-to-date through on-going professional development and research, ensuring that I am up to date with current and emerging technologies and business thinking. I put people at the centre of my work. For team members this means a focus on coaching, feedback, and delegating work, supported through regular one-on-ones. I am able to quickly establish strong and effective relationships with people throughout the business, using skills I learnt in my broadcasting and communications roles. I am driven by my keen focus on the customer. I employ a range of tools I’ve used over 20 years in the industry such as Lean UX, Design Thinking, and Jobs To Be Done to ensure that the customer’s needs are understood and met. I have experience across the full business stack, from governance, through senior leadership, as a manager and contributor, right down through writing code and setting up servers. This broad range of experience and perspectives enables me to work effectively at any level of an organisation, to mediate and communicate well between levels, and to understand organisational politics and quickly adapt to execute work within complex environments. I am a life-long learner, and like to continually study new things from a diverse range of subject areas. I'm actively looking for new opportunities and challenges. Keywords: Digital Transformation, Digital Strategy, Leadership, Product Management, Communication, Business Analysis
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