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For the past 30+ years, I have been helping global businesses transform for the better. I'm a passionate, creative, customer-focused change agent who: - Identifies high-growth/ROI offerings and market opportunities; - Drives process innovation, standardization and automation; - Optimizes European/US/Offshore synergies; - Improves H2H (human-to-human) engagement strategies; - Motivates individuals to work at their potential; - Maximizes P&L, product and people performance. My capabilities/experiences include: C-Level Business Strategy & Competitive Intelligence: * Consultant to Fortune 50 to Global 1000 US/European clients, including the top firms in IT and Telecom, as well as Financial Services, Automotive and Consumer Goods; * Capabilities include NPI (new product identification/introduction), competitive pricing, go-to-market strategy and SWOT analyses, sales battle cards & tactics, media & website analysis, complex revenue, cost & profit modeling as well as customer journey and experience optimization; * C-level presentations which influenced many $billions in investments. Sales & Business Development: * 50% CAGR (5+ years) in consulting projects; process efficiency and portfolio improvements resulted in higher-margin projects; * Presented proposals to new clients; expanded work with existing clients; 90% client retention rate as consultant; * Large, 6-figure >$500,000 projects pitched and sold. Trainer & Mentor: * Trained analysts and consultants on business strategy and market analysis, primary/web research, financial modeling, project design and client management; * Helped market insights professionals transform their businesses; * Helped 100+ startup founders and entrepreneurs optimize their offerings, strategies and successes. Project & People Management: * Successfully designed and managed 100s of customer/competitive intelligence projects; * Managed project teams which included 20+ interns, analysts, directors, external consultants and offshore team; * Focus on “actionable intelligence“ --> very high client satisfaction and repeat business. (Hi all, please note that I only "Connect" with people with whom I've engaged. I'm always open to new people but please use the "add note" option if we haven't met and tell me why we should meet. Thanks!)
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