KlientBoost

As the COO of KlientBoost, there's a dedicated focus on leading the company through substantial growth and operational enhancements, overseeing vital departments, and driving performance improvements. Here’s a streamlined overview of key accomplishments:

Core Team and Department Building:
- Established the Data Ops Team and Finance Department.
- Created an innovative Onboarding Team.
- Formulated comprehensive compensation plans and a Feedback Loop System.

System and Process Innovation:
- Developed internal activity monitoring "Game Film", significantly boosting execution rates over two years.
- Implemented a semi-automated goal tracking system for enhanced accountability.

Strategic Department Management:
-Oversaw departments including Sales, HR, Finance, Training, and various client marketing divisions.
- Achieved the highest average MRR per strategist after restructuring departments.

Operational Efficiency and Effective Delegation:
- Boosted technology outputs and reporting efficiencies through strategic tools and delegation.
- Collaborated to increase response rates significantly in key areas.
- Streamlined under performing departments


Goals hits 🏆
- $1,700 Increase in Average MRR
- 500k Increase in Quarterly Revenue
- 32% Increase in Client Goal Achievement
- 12% Increase in Average Client Tenure
- 12% Increase in 2023 Quarterly NRR

Chief Operating Officer

Responsible For:
- Consistency in how we service clients and train team members.
- Clarity with employees so they understand how and why we do things.
- Accountability for assigned objectives and tasks.
- Visibility into our key metrics and performance at a granular level.
- Automating mundane and routine tasks to scale our activity. 


Goals hits 🏆
- 400k MRR Gain in 24 Months
- 33% Revenue capacity increase for Account Managers
- 50% Revenue capacity increase for CRO Designers

VP of Revenue Operations

Run sales team including management of sales operations.
- Closed 2.5 Million+ in LTV
- Implemented new CRM
- Created Outbound Sales program
- Automated lead management, routing, and qualification

Director Of Business Development

Website Muscle

Managed marketing clients and handled all inbound sales for the agency. Worked with clients throughout the process of presales, discovery, development, launch, and ongoing campaigns.

• Increased average web development project size by 33% which increased operational capacity and business profitability. 
• Created new proposal format that better demonstrated the value of our services and further clarified our scope of work.
• Upsold existing clients to increase their marketing budgets by 200-300% by introducing new services and opportunities.

Sales Director

Integrity Media Corp

Led and oversaw all aspects of the sales and marketing operations for the agency. Create proposals and close projects for digital marketing products such as websites, videos, branding, social media, SEO/PPC.

• Implemented automation tools to dramatically cut down on landing page design time, saving 1200% on costs.
• Designed informative proposals that educated and impressed clients, leading to a higher close rate.
• Built partnerships with digital marketing vendors to increase value and create recurring revenue streams.

Account Executive

Media Transfer Labs

Manage sales pipeline and marketing activities for four retail consumer locations across two states and high value B2B professional services. Coach and mentor multiple sales managers to help them achieve sales quotas. Report KPI data to company owner / president.

• Began B2B sales and marketing venture “Media Transfer Labs”, creating new revenue streams as well as a new brand.
• Quoted and closed two largest projects in company history, breaking the previous record by   nearly double each time.
• Implemented Salesforce CRM for inbound leads, providing better oversight and tracking for remote sales management.
• Built a fast and efficient feedback loop for sales teams by automating KPI data between QuickBooks and Google Docs.
• Plotted sales data with a geographic areas overlay to provide valuable marketing insights for new and existing locations.

Director of Sales and Marketing

DVD Your Memories

Responsible for the training of managers and technicians to the highest industry standards. Maintained and updated company knowledge base adapting to frequent industry and methodology changes. Administered recurrent training via weekly exams and videos.

• Standardized processes and procedures by working with store managers to create turn-key operations for the company.
• Developed an 80 hour intensive training program to rapidly train new technicians and sales staff allowing faster scaling.
• Produced detailed written guides and videos to train staff for multiple departments, standardizing all company procedures.
• Led R&D initiatives to integrate Blu-ray services and new video capture systems to add value to our existing products.
• Designed interactive online sheets for technicians using gamification to help prioritize workloads and track productivity.

Director of Training

Opened and managed a retail media transfer location with 5 full time technicians and 22 workstations. Maintained equipment and managed administrative tasks. Drove sales and processed media for projects ranging from $10 to over $35k.

Store Manager

Created professional personalized videos and slideshows for consumer clients as well as small commercial clients. In addition to custom editing projects I would also assist with media transfer from several different analog formats to digital.

Editor

Hey 👋 I'm COO of KlientBoost, where I oversee operations for our full range of marketing services, including pay-per-click, SEO, CRM, analytics, and conversion rate optimization. Our team manages 200 active clients across sectors like SaaS, eCommerce, and Lead Generation, ensuring that each one benefits from targeted strategies that boost ROI.

We harness the power of Data, AI, and automation to streamline our operations, allowing us to deliver high-quality results efficiently. My role is to ensure that all aspects of our client engagements run smoothly and that our team consistently meets both performance and client satisfaction goals.

Unlike most marketing teams - KlientBoost takes a relentless focus on the user experience, delivering the right traffic, to the right ads, to the right high-converting landing pages so their clients see ridiculously high ROI.


When I'm not obsessing over KlientBoost’s systems - you can find me playing video games with my son, hiking with my wife, or critiquing music videos while enjoying basque cider.

Taplio

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