Richard V.'s Linkedin Analytics

I'm a seasoned IT enthusiast and professional specializing in Azure and Windows infrastructure, adept at managing a diverse spectrum of tasks crucial to seamless operations. With a solid foundation in Azure, Microsoft Windows, Windows Active Directory, and extensive Windows administration, I've honed skills in optimizing systems for efficiency and security. My expertise extends to network troubleshooting, where I've consistently resolved issues promptly, ensuring uninterrupted connectivity. I've collaborated closely with security operations teams, analyzing Crowdstrike reports to enhance threat visibility and fortify proactive security measures. Moreover, I've contributed to ZScaler ZPA deployment while educating users on cybersecurity risks, significantly reducing security incidents through heightened awareness. My experience encompasses a breadth of tools and platforms, from Datto RMM and NinjaOne RMM to VMware vCenter, facilitating comprehensive system management. Proficient in handling ServiceNow ticketing, I've streamlined incident resolution, contributing to improved operational efficiency. I'm driven by a commitment to delivering results, enhancing system reliability, and mitigating risks.