Ritika Saini's Linkedin Analytics

Currently working as Client - Head and Customer Success Manager, having 7+ years of extensive experience in client handling. Proficient in building long lasting client relationships by executing strategic plans. - Skilled in delivering excellent Customer Support - Versed in boosting Customer Success - Skilled in developing high performance teams - Excellence in mapping Client's requirements to available products - 1.5 years of experience in software services sales - Expertise in working with cross functional teams to deliver projects - Experience in writing service descriptions, blog posts and newsletters - Posses knowledge of basic AWS Cloud Computing, Docker, Jenkins, Github (convincing clients to opt for such services) - Experience in handling external channels like public forums etc.