LinkedIn

→ Helped E-commerce startups improve their customer satisfaction scores and reduce their customer support ticket volume by creating engaging and informative customer support content.

→ Wrote a variety of content formats, including blog posts, articles, product descriptions, and landing pages, all optimized for SEO and personalized to specific target audiences.

→ Stayed up-to-date on customer support and communication trends by attending industry conferences and reading industry publications.

→ Increased E-commerce startups' sales and conversions by creating persuasive and informative product descriptions and landing pages.

Content Writer

Onlinewritersfirm

→ Led a team of content writers 
    ↳ To develop and implement strategies

→ Mentored and developed junior content writers 

→ Managed all aspects of the content creation process
    ↳ Research & ideation for writing, editing, publishing content

→Tracked and analyzed content performance to identify weak areas

→ Worked with clients to understand their target audiences and develop content

Senior Content Writer

Capital Resourcing LLC

→ Conducted in-depth research on a variety of topics to develop informative and engaging content

→ Worked with clients to understand their needs and to develop content that met their goals

→ Wrote and edited a variety of content formats with academic and professional standards
     ↳ Research papers, case studies, personal reflection papers, research articles, data analysis

→ Proofread and edited content for accuracy, grammar, style, and clarity

↳ I am a content writer with over 07 years of experience. 
- I have been serving the E-commerce industry since 2019. 
- I help E-commerce startups improve customer support and communication. 

↳ I have a proven track record of helping E-commerce startups 
- In improving customer satisfaction scores and reducing customer support ticket volume 
- In helping E-commerce startups to increase their sales and conversions
  + I create engaging and informative content.

↳ I am skilled in various content writing formats, including 
- Articles
- Blog posts 
- Landing pages, and 
- Product descriptions
 
→ I am also familiar with the latest customer support and communication trends

↳ I want to connect with 
→ E-commerce startup founders 
→ Customer support professionals
→ Other content writers (for E-commerce startups)

Taplio

Rizwan Alam's Linkedin Analytics

Rizwan Alam

Want to drive more opportunities from LinkedIn?

Taplio

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Rizwan Alam

Want to drive more opportunities from LinkedIn?

Rizwan Alam's Linkedin Analytics