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As a CX Enthusiast and Outsourcing Strategist, I collaborate with disruptive and innovative brands globally to deliver amazing customer experiences across every touchpoint. I work with clients across E-Commerce, Marketplaces, FinTech, iGaming, and Travel & Hospitality, to design and implement CX solutions that optimize customer journeys, drive acquisition and retention, and enhance trust and safety. I am passionate about challenging the status quo and developing new approaches that offer best in class outcomes in a collaborative, culture-first approach.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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