hy – the Axel Springer Consulting Group

Senior Sales Operations Analyst

Pavilion

Working with a group of three other amazing people on making the Pavilion experience exceptional for the existing and future members of the Berlin Chapter

Co-Chapter Head Berlin

RevOps Co-op

Member

JOIN Solutions AG

- Responsible for founding the Revenue Operations Department and establishing the framework for Sales and Customer Success Operations, Revenue Enablement, Tools and Systems, and Reporting
- Successful setup of the team with currently 4 persons 
- Established forecasting with an operating cadence to work against the business case 
- Responsible for customer segmentation and matching the leads with the sales motion 
- Introduced a PLS Motion, resulting in a 45% better activation and a 420% better conversion to paid customers.
- Helped to get from 0 paying SaaS customers to over 4.000
- Streak of >1.000 days with a bad joke

Team Lead Revenue Operations

Rocka Sports GmbH

- Responsible for the online shop and all sales related initiatives
- Created and outsold a new product line which resulted in >10% additional revenue
- Implemented an analytics system for the online shop and cohorts
- Improved the CLV >10% with targeted initiatives
- Responsible for eating all the protein bars

Senior Project Manager

Amorelie

- P&L responsibility for the direct sales department
- responsible for up to 250 sales reps
- Not only gained experience and wins, but also an icebreaker in any conversation about my CV

Business Development Manager

Service Partner ONE GmbH

- Responsible for forecasting, target setting, and controlling for inside sales and field sales team
- Established Lead Management process  
- Contact person for all departments (product, customer service, operations) on sales-relevant topics in order to streamline solutions

Sales Operations Manager

Legal One

- Responsible for the operations and scaled the team from 4 to >10 people
- improved and automated the processes, which resulted in a higher output per FTE while improving quality
- Introduced & implemented a ticket system

GoButler

- Responsible for implementing a network for couriers, as a result, more orders could be served and these were carried out more quickly
- Implemented a knowledge center to onboard new team members quicker and have better SLAs and quality metrics
- Lead a team (4-6) of Agents
- Almost became a professional table tennis player

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Robert Fanke's Linkedin Analytics

Robert Fanke

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Robert Fanke

Want to drive more opportunities from LinkedIn?

Robert Fanke's Linkedin Analytics