Intelligrated

Customer Service Technician 
Reviewed and maintained electrical/mechanical schematics and conveyor layout drawings.
Diagnosed mechanical or electrical problems using technical drawings (e.g. blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multimeter, laptop) 
Electrical Motor Controls- AC/DC Motors, 3 Phase 480/208VAC, 24volt controls, M-Max Eaton variable frequency drives, wiring & troubleshooting. 
Installed, maintained, and troubleshoot control components- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, and encoders.
Intelligrated automated systems- IntelliSort High Speed sorter,  Automated conveyor systems/controls, SICK scanners, Motorized Drive Rollers, and 
AmbaFlex Spiral conveyors. 
Performed preventative maintenance and repairs on equipment (e.g. 
pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, air compressors, basic electronic and electrical equipment, etc.) according to established procedures 
Troubleshoot and repaired complex electrical/electronic problems with equipment, Profibus networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obvious.

Customer Service Technician

Responsible for delegating technicians to priority repairs and or CMMS maintenance schedule. Ordering necessary parts and keeping track of all inventory to assure emergency availability during any down time events.  Collaborating with customer management for any equipment upgrades and or changes to MHE. Processing or technician hours and payroll. Making necessary schedule changes to fit customer needs as well as technician scheduled time off. Performing technician work order audits and implementing any additional training or guidance. Working with management to implement new training protocols. Assisting technicians with lab training and or troubleshooting of assets. Conducting training and certification of powered lift equipment. Keeping track and monitoring all OSHA equipment (e.g Safety harnesses) and regulations are being used.

Customer Service Supervisor

Nordstromrack.com | HauteLook, a Nordstrom Company

Oversee the troubleshooting , repair and maintenance of a wide range of machines. Delegate assignments for preventive maintenance. Quickly respond to operational or technical issues to ensure maximum productivity. Conduct daily follow-ups and review of all company production equipment. Develop daily maintenance reports. Control inventory of technical supplies. 
Machines serviced ; 
Maintaining MHE (material handling equipment), HVAC/R equipment, 
Forklift equipment, Bell and Howell printing systems, AS-20 sorter, Auto-bagger, Bail tie machine, PLC control panels (Allen Bradley) , Line voltages; (480,230,120,24 single and 3 phases) and all building operations equipment. 
Maintenance Duties; Performing facilities maintenance and major/minor repairs on all equipment. Servicing and performing the top level of escalation and technical troubleshooting of all mechanical and pneumatic and electrical machinery. Operating heavy-duty equipment. Servicing all rooftop HVAC and refrigeration units. Servicing all rooftop exhaust fan systems. Servicing plumbing and restroom equipment. Responsible for training classes for forklift and safety certification.

Facilities maintenance

JVS REFRIGERATION INC

Served as an HVAC/R Technician. leading installations and maintenance of air conditioning, heating, ventilation, Ice Machines, Exhaust systems, and steam distribution equipment in commercial facilities. Read blueprints and diagrams, schematics; install compressors, evaporators, motors, temperature controls, ducts, and piping. Perform preventive maintenance, troubleshooting breakdowns, and repair malfunctioning HVAC/R systems and components; utilize measuring and testing instruments. Perform preventive and corrective maintenance on bearings, pumps, poly-phase motors, shaft alignment and fans. Documents all maintenance/repair actions and manage equipment records.

HVAC/R

Experienced Field Service Technician with a demonstrated history of working in the logistics and supply chain industry. Strong engineering professional skilled in HVAC, Continuous Improvement, Inventory Management, EPA, and Supply Chain Management.

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