Chili Piper

As an Account Manager at Chili Piper - I am responsible for all commercial conversations with my client base. I currently oversee 100+ Mid Market/Enterprise clients equaling a total of over $2.0m in ARR. Since joining Chili Piper I have achieved 100%+ quota every quarter since joining respectively, earning over $750,000+ in expansion with 90%+ in retention. Achieving these metrics has so far earned me a promotion into an AM2 role which will allow me to take on further responsibilities.

I have also had the privilege to be a "Piper Pal" mentor to new hires and lead various AM centric trainings our our team.

Chili Piper is the leading inbound conversion software, used by top B2B revenue teams like Intuit, Twilio, Spotify, and Gong.

We’re on a journey to build the best company to work for and to work with while trying to make the world a better place. Our team is distributed around more than 160 cities and 35 countries around the world. Join the movement!

Account Manager II: Mid-Market

As an Account Manager at Chili Piper - I am responsible for all commercial conversations with my client base. I currently oversee 90+ Mid Market clients equaling a total of over $1.25m in ARR. Since joining Chili Piper I have achieved 115%+ metrics in both Q1 and Q2 respectively, earning over $360,000+ in expansion with 90%+ in retention. Achieving these metrics has so far earned me a promotion into an AM2 role which will allow me to take on further responsibilities.

I have also had the privilege to be a "Piper Pal" mentor to new hires and lead various AM centric trainings our our team.

Chili Piper is the leading inbound conversion software, used by top B2B revenue teams like Intuit, Twilio, Spotify, and Gong.

We’re on a journey to build the best company to work for and to work with while trying to make the world a better place. Our team is distributed around more than 160 cities and 35 countries around the world. Join the movement!

Account Manager Mid-Market

Saturdays Football

Founded in 2018, Saturdays Football has been a haven and resource for a clandestine group of artisan footballers through the ideation and execution of creative ventures examining the intersection of fashion, football, counterculture, community, and the arts.

Saturday Football is a lifestyle brand with a mission to make the beautiful game more accessible to all. We do this by sponsoring and leading growth initiatives for free pick-up soccer all across the country. I currently lead all growth operations for the Saturdays Football brand across the US, specifically in the Los Angeles market. In the past I successfully linked Saturdays Football with Sporting Kansas City of the MLS

I am tasked with building out all business and scaling operations as Saturdays Football hits hyper growth mode.

Director of Business Operations & Community

ChowNow

I have the privilege to be one of five individuals helping to build and shape the future of the ChowNow Marketplace.

Account Manager - Marketplace

ChowNow is a SaaS platform that empowers local restaurants to take back control of their takeout and delivery ecosystem.

I work closely to help these establishments unlock and streamline new areas of revenue. I also partner with them to revolutionize the ordering experience for the customer, resulting in a better, faster, and more efficient experience- commission free.

Actively prospected and engaged potential restaurant partners through consultative sales methods resulting in a 40% demo hit rate 
Executed sales/value selling functions to drive revenue towards quota leading to $300k+ in new revenue 
Utilized discovery questions and active listening to understand potential clients' needs. 
Owned my entire book of business, from initial cold call, all the way through closing and handoff procedure. 
Strategically managed my sales pipeline stages within Salesforce to monitor all opportunities through close 
Collaborate cross-functionally with multiple teams including Customer Success, Account Coordinators, App Development and Marketing 
Utilized US Foods partnership to break into accounts and value sell our SaaS solution 
I consistently led my team in overall sales activity (dials, demos, texts, emails) 
I have led the team in multiple internal weekly challenges and won numerous times. 
I was named the June 2021 sales MVP

Account Executive

WeWork

WeWork is the largest co-working and office space provider in the world. 

I work closely with 60+ member accounts to help them succeed within our community and do their best work. 

Nurtured 60+ member accounts, partnered with them to plan out growth and provide suitable space/solutions to fit mission-critical needs. 
Accomplished Q1 Sales/Renewals in excess of $150k+ Total Contract Value 
Played a crucial role in accomplishing a building occupancy rate of >80% 
Effectively and proactively fulfilled all member/business inquiries. 
Continually built broad relationships, earning trust, while consulting members in making executive decisions leading to contract extensions 
Created and executed renewals through a consultative, relationship sales process 
Developed strategy to accomplish high member retention rates 
Toured potential clients, negotiating value, leading to a 50% signing rate 
Execute quarterly business reviews with clients to ensure goals are agreed upon 
Consistently utilized Salesforce to monitor and track all opportunities 
Worked in unison with the Account Executive team to establish new occupancy 
Utilized Slack/Zoom to collaborate with WeWork teams across the world. 
Managed a majority of all building operations

Community Lead - Account Manager / Member Success

BacklotCars

BacklotCars is a tech software startup in Kansas City. And was the fasting growing startup in all of Missouri for 2019 and 2020. BacklotCars is disrupting the wholesale automotive industry. We make wholesale easy so dealers can be more successful. 

I led the East Coast expansion launch achieving territory growth of over 500% until my departure. 
Achieved $2m+ in Total Sales with an average deal size of $3500 
Prospected and qualified leads to determine success compatibility for our platform 
Engaged qualified clients via product demo ensuring proper utilization and implementation was completed 
Nurtured my client relationships to drive measurable growth and success on our platform 
Negotiated with clients using up-sell techniques to ensure product stickiness 
Collaborated daily with multiple cross functioning teams including Product, Engineering, and Outside Sales 
Surpassed sales metrics pertaining to call count, conversion rate, growth, and volume 
Exceeded post-sales success metrics, being the first point of contact for all clients. 
Effectively and proactively engaged in conversation to drive performance and best practices 
Helped drive key sales implementations to achieve a retention rate of >90%

Territory Account Manager / Customer Success

As a strategic account manager for CED/Rensenhouse (the largest electrical distributor in the world selling the US market leader in industrial automation) I oversaw 25+ accounts totaling a multi-million dollar territory. Here I learned numerous consultative selling techniques and was able to finely tune my relationship building, business development and account management skills. 

Managed 25 accounts equaling a $7m+ valuation at my departure 
Achieved sales growth starting from $770k to $3.5m, surpassing all metrics 
Enterprise Account Manager for Tyson Foods, General Mills, Mars Inc, Garmin, and Boulevard Brewing Co. 
Negotiated and implemented a $2.8m PLC project at Mars Inc, a $1.8m PMA agreement at Tyson Foods, and a $650k drive adoption at Boulevard Brewing Co. 
Execute quarterly business reviews with clients to ensure goals are agreed upon 
Built a strong partnership with each client - from lead generation to close and beyond - through a consultative solution-based selling approach 
Continually collaborated with cross-functional teams including Technical Specialists, Inside Sales, and Key Vendor Partners 
Over-achieved all quarterly and yearly quota metrics 130%+ 
Executed sales functions in a highly technical, fast-paced, and ever-changing environment 
Managed complex technical sales cycles via Salesforce to track progress 
Nurtured and cultivated client relationships at C-Level, Engineering, Maintenance and IT teams

Enterprise Account Manager

Graybar

Graybar provided me with invaluable business & relationship development experience. I was tasked with prospecting and cold calling C level executives on a daily basis to grow my sales pipeline. 

-Manage book of 100+ accounts focusing on new business dev.
-Seek & grow strategic business relationships with A,B,C executives
-Engage in competitive/consultative selling
-Develop presentations to sell the Graybar value proposition
-Extensive cold calling
-Primary focus on new business development
-Perform sales functions to win/grow customer business
-Utilize LinkedIn Sales Navigator to prospect & build my sales pipeline
-Provide customers with solution support & product updates
-Relationship Management
-Coordinate with inside sales team & product specialist teams

Account Manager - Business Development

Fastenal Company

Fastenal gave me an incredible opportunity to gain valuable sales and account management experience while attending college & post graduation. I was learning all the processes of branch operations while simultaneously performing all aspects and duties of a sales account manager. I gained valuable relationship building skills and experience that I could execute on a daily basis. 

-Execute sales in a $100k+ territory.
-Vendor & product sourcing. 
-Manage $10k+ inventory in FAST Solutions VMI machines.
-Train new hires on sales functions & account management skills.
-Oversee internship program
-Perform business development functions and deal negotiations 
-Build & nurture customer relations to drive business growth
-Execute consultative selling techniques to understand client needs & provide solutions
-Perform sales functions in an extremely fast paced & changing environment
-Work with our vendors to strategically order new product that fits our customer matrix

I completed my 3 month Technical Sales Internship here as well.

Account Manager - Outside Sales

Hastings Entertainment Inc.

Engage customers, collaborate with a team of employees, and pitch products to customers to achieve sales. I had experience promoting our marketing campaigns and performing media sales. I also trained and mentored new hires on sales processes.

Media Sales/Customer Associate

Patterson Harbor Marina

I spent 3 years at PH as part of the groundskeeping crew. I also evolved into a project lead in my 2nd year. 

-Mow & trim all lawns & storage areas
-Lead dock & slip building projects 
-Occasionally cover as a cashier at the marina store 
-Operate heavy machinery & sports boats
-Perform numerous other projects around the resort

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