Khonsu Inc

CEO & Co-Founder

LivePerson

Manage a conversation design team focused on designing, developing & optimizing AI conversations for our brands. Have built designs to meet daily revenue targets of $20k sales per day, created agent efficiencies of 50%, and mined untouched opportunity to create new leads for brands.

Head of Conversational (AI) Design

Led an innovation team dedicated to developing and launching a messaging as a new channel of communication for brands. Developed the framework T-Mobile used to drive the experience highlighted in the video.

Head of Business Transformation

Sr. Business transformation consultant focused on developing defining and bringing new opportunity to the market

Sr. Business Transformation

Citi

VP, Global Digital Customer Care

SundaySky

Managed personal video development for top tier brands to improve consumer satisfaction and increase consumer retention. Worked directly with AT&T and other brands to create personalized video bills which address common consumer questions related to prorated charges on bills. An example of a personalized bill below.

Program Manager

Program Leader - Consumer Markets

Solution Delivery Director

schoolnet

Support sales actives through presentations, demos & consultative review meetings.

Pre-Sales Engineer

BackWeb Technologies

Solutions Consultant

Experienced Entrepreneur with a demonstrated history working in the tech industry. Strong and skilled in Artificial Intelligence, Conversation Design, Contact Center Operations, Service (SaaS), Sales, and Leadership.

Taplio

Robert Coverdale's Linkedin Analytics

Robert Coverdale

Want to drive more opportunities from LinkedIn?

Taplio

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Robert Coverdale

Want to drive more opportunities from LinkedIn?

Robert Coverdale's Linkedin Analytics