Colibri Boutique Hotels

Provide leadership and strategic direction for the operations of 6 boutique hotels, 5 of which are part of SLH, Small Luxury Hotels of the World collection.

*La Zebra Beach Hotel & Restaurant, Tulum, Mexico (30keys) 
*Lula Seaside Boutique Hotel, Tulum, Mexico (19keys)
*Mezzanine Restaurant-Bar-Hotel, Tulum, Mexico  (9keys)
*Mi Amor Boutique Hotel-Restaurant-Spa, Tulum, Mexico (19 keys) 
*El Pez Hotel-Restaurant-Bar, Tulum, Mexico (19keys) 
*Yemaya Reefs Caribbean Casitas, Little Corn island, Nicaragua (16keys). 

- Develop and implement operational strategies to drive revenue growth, enhance guest satisfaction, and ensure operational efficiency across all properties.
- Oversee the effective implementation of brand standards, quality control measures, Company culture enhancement and service excellence initiatives.
- Collaborate with property general managers and department heads to streamline operations, optimize costs and maximize profitability.
- Lead cross-functional teams to drive continuous improvement, innovation, and excellence in guest experiences.

Director of Operations

Phuket Bay Group

Cluster General Manager for : 
*Kudo Hotel (26 keys) www.kudohotel.com (#1 out of 1299 Hotels on TripAdvisor in Phuket in 2022) 
*Kudo Beach Club www.kudophuket.com
*Patong Bay Residence (191 keys) www.patongbayresidence.com (#11 out of 1299 Hotels on TripAdvisor in Phuket in 2023)


Lead the full pre-opening/rebranding activities post pandemic. 
Recruit strong team leaders and building the opening team giving priority for local candidates.
Plan and execute the commercial strategy of the hotels.
Ensure financial returns as per budget.
Set operational standards.
Ensure compliance with fire, life, and safety standards.
Create and establish the properties on defined target markets, business management, develop and fulfill the defined business plan at the hotels & company level.
Design effective and successful sales, pricing, distributions, and yielding strategies to achieve and enhance profitability.
Set an effective system and control to ensure the consistent smooth running of departments.
Actively participate in the development of all key managerial positions and manage effectively labor turnover, recruitment & employee development within budgeted parameters.
Create, maintain, and encourage excellent public and employee relations.
Guiding the department heads in business plan recommendations, expense management, budgeting and revenue forecasting, selecting and developing leaders.
Developing short & long-term financial & operational plans for the hotel, which support the objectives of the company.

Chair of the Marketing Committee for the 'Phuket Hotels Association' www.phukethotelsassociation.com

Cluster General Manager 

Lokal Phuket Hotel

As an active partner of the Management Company (Nuobello Co. Ltd.)  I orchestrated the successful operation of this 44 keys Boutique property including a cutting-edge F&B Concept, Fitness Center and Lounge. 
In charge pre-opening activities encompassing Business restructuring during pandemic, F&B concept development, recruitment, training, re-branding alignment, marketing, safety, and revenue generating strategies.
Fore-fronted the Sales and Marketing as well as the yield strategies for the property which saw a staggering top-line revenue growth.

General Manager

Blue Tree Phuket

Spearheaded the F&B department for this high-profile hybrid property, in charge of pre-opening concept development, FF&E, Financial budgets, F&B Marketing strategy, Music & Entertainment concept, Supplier’s liaison. Directed, hired, and developed approximately 150 employees within this lifestyle 250,000sqm destination that comprises a Waterpark, 13 Dining destinations, Beach Club, Entertainment arena, Kids club, Fitness center, ‘Sustainability Hub' and 84 retail units.

Director Of Food And Beverage

AMResorts

Led the F&B department at AM Resorts in Montego Bay, Jamaica. 

•	Drive initiatives in F&B products
•	Introduce and raise standards and processes to the highest levels for AMResort
•	Present for Breakfast, Lunch and Dinner services, assist with service and guest experience
•	Stock control and inventory management
•	Daily liaison with the kitchens to ensure imaginative, nutritious menus are beautifully presented by knowledgeable and confident staff
•	Up to date with new culinary and beverage trends
•	Ensure correct food, health & safety standards/procedures are adhered to at all times
•	Approve daily purchase orders for kitchens, check items received against PO, inspect quality of produce received
•	Deliver regular training courses to maximize education and service standards of F&B team
•	Event planning, organization and execution
•      Achieved AAA Four Diamonds standards certification for the Hotel

F&B Manager

CACHET HOTELS & RESORTS

• Led the F&B department and all it´s new concepts for CACHET Hotel Group (CHG) debut for its first resort development out of Asia 
•Created all policies and procedures for the brand 
• Introduced and raised standards to the highest levels for Cachet Beach Hotel
• Created Stock control and inventory management systems 
• Designed and engineered all menus 
• Sourced new suppliers and negotiated all retrospective/sponsorship deals 
• Ensured correct food, health & safety standards/procedures were adhered to at all times
• Approved daily purchase orders for kitchens, checked items received against PO, inspected quality of produce received
• Delivered regular training courses to maximize education and service standards of team
•Created event calendar and F&B Marketing strategy

Director Of F&B Operations

W Hotels

•	Planned and directed the functions of administration of the Food and Beverage Department to meet the daily needs of operation.
•	Clearly described, assigned and delegated responsibility and authority for the operation of the various food and beverage sub-departments, i.e., room service, restaurants, banquets, kitchens, stewards, etc.
•	Developed, implemented and monitored schedules for the operation of all restaurants and bars to achieve a profitable result.
•	Participated with the chef, outlet managers, and catering managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market.
•	Implemented effective control of food, beverage and labor costs among all sub-departments.
•	Assisted the area managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
•	Regularly reviewed and evaluate the degree of customer acceptance of the individual restaurants and banquet service. Recommended to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up of the customer market, or a change in the competitive environment.
•	Developed (with the aid of sub-department heads) operating tools necessary and incidental to modern management principles, i.e., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
•	Continuously evaluated the performance and encourage improvement of the personnel in the food and beverage department. Planned and administered a training and development program within the department which provided well-trained employees at all levels and permitted advancement for those persons qualified and interested in career development. Consulted on the "Spice Market by Jean George" opening.

 Director of Food and Beverage

Nikki Beach Hotels & Resorts EMEA

·Promoted to General Manager from Spain location an led initially the Mexico property, transfered to Thailand then to Dubai to oversee the pre-opening logistics. 
·In charge of all Financials (P&L, Budgeting, Capex) 
·Carefully interviewed, selected, trained and supervised staff adhering to Corporate standards
·Carefully developed a lucrative annual F&B marketing plan and budgets to maximize profits
·Developed effective marketing plans to increase sales & profits while managing costs (improved bottom line by 20%) 
·Added additional revenue by launching a beach club partnership with luxury condominium groups
·Substantially reduced all average contract expenses through aggressive negotiations with vendors
·Legal representative for the Nikki Beach Lifestyle (retail) Boutique in Mexico

In charge of all bars on the property
created and costed all beverage lists 
Hiring and training of bar personnel adhering to Corporate standards 
organized and executed all themed events and banqueting

Beverage Manager

Savoy Sharm Group

BA Orient

Passionate and conscious Hotelier, dedicated to driving positive change in Luxury Lifestyle, Hospitality strategies, Concept Creation, People development and Sustainability
With a focus on delivering high-impact results, I strive to optimize operational efficiency, enhance service quality, and drive revenue growth across all properties under my purview. I champion a culture of excellence, empowerment, and continuous improvement, inspiring teams to achieve their full potential and exceed performance expectations.

Last week SLH team Jo R., Pegi Amarteifio, Kenan Simmons and Brandy Bouisekran travelled to the vibrant Mexico City to meet with our hoteliers from LATAM & Caribbean region. Brought together with SLH Ambassador for the region, Samir Saab, we gathered on the sunny rooftop at Brick Hotel Mexico City to hear updates from the team and engage in dynamic discussions before being treated to a delicious dinner at Cerrajería where chef John Bertrand curated a modern twist on family style Mexican feast.
 
The following morning SLH hosted a media brunch with Abelardo Marcondes and his team at Grupo LBN, our PR partners for Mexico. The media event was a great success with 14 key media partners attending, including Forbes, Marie Claire and Quién, who spoke to many of the hoteliers present to hear their stories and more about their stunning properties.
 
Thank you to all for attending and a special thank you to Ivan Contreras and his fantastic team at Brick for hosting us so wonderfully.
 
Coral Soto Rio Perdido Dwight Powell Roberto Abbagnale María Mercedes Cruz Echevarría Decu Hotels DIEZ DIEZ COLLECTION Yves Naman Oscar M. Bulnes Scott Khile Kashmie Ali jacques baldassari

Roberto Abbagnale

I appreciated the opportunity to attend the SLH regional Ambassador event in Mexico City. It was truly inspiring to network with passionate individuals and share the stage alongside esteemed industry professionals.
#colibriboutiquehotels #smallluxuryhotelsoftheworld #slhinvited #smallluxuryhotels #independenltyminded #thehotelsodyssey

Today we celebrated Children's Day for our team members! 
Let's acknowledge the inherent potential and joy in every child, from their boundless curiosity to their infectious laughter, children inspire us to nurture a world filled with kindness, creativity, and compassion. Here's to championing their rights, providing them with safe spaces to grow, and empowering them to shape a brighter future for us all.

#colibriboutiquehotels #diadelanińez #childrenday #thehotelodyssey

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