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Based in Portugal, I am a marketer with customer-centric expertise who helps companies optimize their communications strategy to be seen the way they want to be perceived, attract valuable customers and sustain company growth. Presenting an aggregate experience of over 6 years in customer-facing luxury food & beverage operations with the Ritz-Carlton brand in managing the service & satisfaction of international clientele, and over 5 years in strategic marketing, brand management, marketing research and multi-media content creation for small & medium enterprises, I am a management professional with a global mindset; having also resided professionally/academically in Vietnam, Singapore, Switzerland, Thailand & now in Portugal (the glorious land of the historic navigators). Along the way, I have: 🎯 Helped acquire 4 partnerships, multiple student sponsorships, 3 book donations & the recruitment of 4 employees/volunteers by implementing multiple cost-effective marketing initiatives still used to this day (i.e., logo redesign, website & social media campaigns, brochures, business plans, & outreach programs) as an Administrative Assistant with French NGO, IECD. 🎯 Surpassed 1 million views on Youtube, exceeding 5,000-subscribers in the first 6 months, and over 10,000 subscribers in just 14 months as a Youtube channel owner & content creator. 🎓 Received a Post-Graduate Certificate (with Distinction) in Marketing with the University of London, and further continuing studies for a "Masters in Science in Marketing" in the same institution. 🎓 Received a Bachelor's Degree (with Second-class Honours) in 2016 in "International Hospitality & Events Management" by the Swiss Hotel Management School in Switzerland & University of Derby in the UK.
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